Nice room, very good breakfast, peaceful hotel. Good package with spa and champagne/fruits included.
For the price level it was very nice. Ok food and breakfast. Rooms big.
There are so many things wrong with the hotel and the Tropiclandia complex that it is difficult to know where to start. The hotel is still in the eighties and has a lot of problems with decor and cleanliness. The room we were in (454) was 26c and too hot to sleep even though it was only 17c outside! We did have a fan but this was not adequate to help. When discussing this problem with staff i was amazed to learn that this problem was known and that it was "normal" for customers to have rooms that were too hot to sleep in. The lights did not work and the bathroom too small, towels too thin (you could see through them). We tried to get the most expensive room we could (twin superior with seaside view at €135 per night) but the hotel needs a complete renovation and is not capable of providing accommodation with any comfort. Luckily we were able to cancel our remaining nights and leave as soon as possible.
As for the Tropiclandia complex and water park i can only say that this is even worse. The lockers did not work and were rusting. There is green algae and rust inside Tropiclandia, broken showers and broken hand rails. The glass roof of the spa looks like 10,000 birds have defacated and the interior tapestry looks like a baby's nappy, it is unbelievable. Outside in the water park there are weeds everywhere, loose stones so that they cling to your bare feet. The main attraction "boat slide" does not even work and you have to get out and push the "boat" so that it continues on its sorry journey. The slides are old and everywhere looks like it needs paint and refresh. Next door to the water park are derelict buildings and dirty looking asphalt areas. Our 2 children did not want to stay longer than 1 hour as the slides were not comfortable to go down. When returning to the locker room you have to pass a common area with both men and women so you have to dress before you go back to locker room!!!
On the plus side the restaurant was very good and so were the staff, so at least you are able to get a good meal.
It is difficult to believe that this place advertises for families and charges capital city prices . Hopefully Vaasa realises that this eyesore, like the rotting Wasalandia complex next door, needs a complete renovation and capital investment. We have travelled a lot in Europe and i can safely say that this is one of the worst places we have been to. Please save your money and do not come here.
Place starting to require renovation. Rooms equipped with poor beds and pillows. The breakfast filled with cheap, low quality items. The spa and small water park attract families with children, for whom this place is targeted for.
Building is from 80's old impression, but man what a food, my salute to chef and waiters how beautifully they managed a breakfast, everything house made, what a tasty food. Thanks guys. Would recommend for families with young kids this place has plenty to offer, the beach had a smooth waves and clean Waters. Thanks to breakfast chef and waiters in morning. You guys have us a healthy start. Thx
Terrible service
Average quality, a little tired
Nice location
Resort and spa with all facilities and stunning view on salt Lake
Medium quality spa/swimming hall. Tries to be exotic jungle like spa, but years of use are seen everywhere. Hotel attached to it is ok, with fairly nice breakfast. Location appr. 15min walk from city on an island.