They have a return policy for returning goods within 30 days. However, they do not reply your messages on time (within 30 days) and then blame you for being late. So frustrating for such an expensive shop. They also do not provide a phone number for customer services and they just ignore you.
Big delays with the orders, almost one month.
Great staff service, and not that busy during the week
The guy works at front door greeting clients is amazing done his work.bravo
Be careful saying thank you! I asked for the price of items as was in sale rack but was full price so told the male assistant ‘no thank you’ as I walked away he tutted really loud and when I turned back round he rolled his eyes and flared at me. I said I haven’t done anything wrong I just thought they were in sale he then said loudly in front of the whole store I should not have told him ‘f*ck you’ could not believe it!
I understand may have misunderstood me but was no way to respond and to try and embarrass me in front of the whole of the store. Told him I would never say that I said thank you - did not get a response or an apology