I buy the rosemary shampoo and it is very good, I order it online and it arrives super fast, I recommend it
Precious soaps. I bought three on the island and I have repeated now with 5 more 😊
We went to the Silos factory in person, the owner waited for us and treated us exquisitely, showing us the facilities and all the products.
Very good quality soap, made entirely by hand and with local products from the island! Highly recommended!
All perfect! High quality craft items, very friendly staff, beautiful packaging and generous samples, fast shipping (if you live on the Peninsula you pay 7 euros for customs) so if you are in Tenerife it is better to go to the Silos to get them. I will repeat without a doubt.
After seeing several sites selling solid natural soaps, I decided to buy because I considered that they were quality products.
I don't doubt their quality, but I placed the order on 12/23/2021, I paid the postage published on the web to receive the order in 72 hours and I received the order on 01/04/2022, I also had to pay an additional cost of customs expenses of €7.10 for being an order to the peninsula.
On the web it should be reported that shipments to the peninsula, first, may experience delays in delivery due to customs clearance and second, are subject to customs management fees.
No matter how high quality the products are, the next time I will assess whether or not to place the order if they do not include that information on the web.
If informed, one can decide whether to assume the extra cost or not, in this way, you find yourself with the need to receive the product and the postman at your door waiting for you to pay the customs expenses.
Very disappointing and when I called the store, they did not even offer me the option of refunding the amount of customs expenses due to lack of prior information.
An unfortunate and disappointing fact.