ServiPhone - MasMóvil

Location :

Avenida del Doctor Tourón, 28, 36600 Vilagarcía de Arousa, Pontevedra
Added by Jopie, at 21 July 2021

Add email
Add business description
Add Social Media
Add Products and Services

• Liliana Andrea Henríquez Narváez

  28 January 2022

  Very good service. They replaced the screen on my iPhone without a hitch.

  response / report this review
• Ana Maria Catarino Mollinedo

  22 December 2021

  The best of the best 100% recommended

  response / report this review
• Jose Luis Gonzalez Vila

  12 November 2021

  Very good service, they advise you very well. Jose is very attentive and the repair service is very fast.

  response / report this review
• Damian Touriño Rodríguez

  11 August 2021

  I have taken my phone to repair and great, fast and inexpensive. Thanks to them I did not lose all my data and photos from the phone. 100% recommended.

  response / report this review
• Zona Lero

  28 July 2021

  I put a star because I can not 0, I went to buy a new mobile, this did not meet the expected screen resolution, since it was not indicated in its corresponding box nor were the characteristics of the device described by the clerk, without fulfilling 24H I took it to return but they neither returned the money nor did they let me take another one even paying the difference. Of course one and no more, the claim is open.
  
  Edit:
  
  Point by point:
  
  "Configured by us for free"
  The clerk offered me the configuration and did not inform me at any time that it could be an extra service.
  
  "You came wanting to return a phone without seals"
  The phone was on display, WITHOUT PREVIOUS SEALS.
  
  "We never collect () We ALWAYS collect items () with their corresponding seals"
  The phone was UNPRINTED IN ADVANCE, you even told us to our faces that you always did it that way because once a broken one came to you, and (of course, just as it would happen to one of your clients), you didn't see it until you opened it (like it's natural).
  
  "For the people who see this review we speak of 139 Euros"
  139 euros which is MY MONEY, and of which I should speak with more respect.
  
  "Sometimes we want miracles"
  My Huawei P10 Lite, from 2017, of which you told us that it could not be compared, because its resolution in pixels (ppi) was much lower, it turns out that it has ALMOST DOUBLE. YOU LIED to our faces to justify your refusal to change.
  
  "We hope that next time you inform yourself better"
  I hope that your next clients REPORT BETTER.
  
  The Right of Withdrawal emanates from the EU. This Right included in national legislation in Law 3/2014. It only exempts the return on those products that are not returned for hygiene reasons (some panties, but you don't sell panties, you sell technology).
  In the end you are lucky and everything, since I reconsidered to go ahead with the claim, but as you say, they are "only" 139 euros, and you are not worth it.
  
  To those who read me, well you know, notice for sailors.

  response / report this review