The initial attention is quick until you sign the contract. Then you find yourself with a tremendous lack of seriousness and commitment. They promise that 4 weeks after signing the contract you will have the installation done. The reality is that 6 weeks pass and no one appears to see the viability of the installation. When you claim, they appear and tell you that it is viable, they ask you for 40% (about 3,000 euros) and do not compromise any installation date. The arguments they give you for not compromising date are not true. I have had to terminate and cancel the contract. NOTE. Some of the positive reviews are from employees of the same company
At first it is true that there was a bit of a delay, but all within reason. Finally the installation was perfect. On the other hand, they have been quite friendly and professional responding to each and every one of the doubts that arose.
I decided to put solar panels at home and they did the corresponding study and all the installation. The whole process was shot, the follow-up and the attention of the team surprised me very positively, answering any questions quickly, always ready to help and with a deep knowledge of the sector, which gives a lot of confidence. I recommended it to family members of mine and their experience has also been very positive! The truth is that it was a very wise decision, and the savings it entails is wonderful!
Wonderful attention until you sign the contract, then everything is slow and painful. I've been waiting for 3 months and I still don't have an installation date. It was a mistake to hire them
They had to come today to give us a budget and neither the commercial has been presented nor have they called. FATAL
Update: You have finally been 45 minutes late. He is told that the appointment was at 10:30 and he answers in an arrogant way that he had another time and that if I want, he will do it for me in 5 minutes. I have thanked him but I have told him that I am not interested, I do not want unprofessional people. You will look for another company