Libra Mascota Logroño

Location :

C. Madre de Dios, 64, 26004 Logroño, La Rioja
Added by Jopie, at 04 April 2023

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• Marine Delaville

  29 September 2023

  Very good communication and always wants to help. We are getting a puppy water dog with them. Cannot wait to have her.

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• JUAN CARLOS TOLEDO FONT

  21 September 2023

  THEY ARE NOT WHAT THEY SAY THEY ARE.
  THEY DO NOT KEEP THEIR WORD
  THEY SHOULD TAKE AWAY HIS LICENSE.
  THINK ABOUT IT A LOT BEFORE DOING BUSINESS WITH THEM.
  THEY LIE, CHEAT AND SCAM.
  
  To the owner's response
  
  Just to say that I am the one surprised to see the response to my review in which they dare to slander and defame me by saying that I have a business with the issue of reviews, etc, very strong!!!
  but well, once again in their desperation to hide their lack of professionalism and how badly they have done it, since the obfuscation they have revealed themselves, they are falling into the trap that they prepared for me.
  I came to you when Teddy's medical problems arose (which are documented, I have proof: he had Coronavirus, Giardia, Coxidia, Mites), since it was what we contractually agreed upon, but you ignored me, I did not get a response from you until now Mrs. Ascensión contacted me apparently because they were under pressure due to the lawsuit I filed against Libramascota that has been admitted for processing by the court.
  But nothing, yourselves see you in court because threatening me with your lawyers and slander is not going to intimidate us and much less make us withdraw or modify the review we gave you that fits our experience with you. .
  Mrs. Ascensión (who claims to be a director of Libramascota) tried to do that a few days ago, who in writing offered us money in exchange for modifying our review.
  This is what the courts are for, because we can provide evidence to prove everything we have said about you, while you cannot prove that your slander and false testimonies are true.
  They continue recording without people's consent, it doesn't affect me, on the contrary, that same recording shows that they record without the permission of those who contact them.
  We will no longer respond to your provocations.
  I trust in justice.just that..

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• Paul King

  20 September 2023

  I contacted Libra Mascota Logroño, when my boxer girl died suddenly of meningitis, leaving her boxer brother very sad and alone. I spoke with Laura who told me that they had 3 boxer puppies that would be available in a month. Communication was very good with Libra Mascota, they kept me informed with photos and videos about the puppies' progress until the day of collection.

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• CARLOS BETANCOURT

  12 May 2023

  Good

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• Juan Carlos Toledo Font

  11 April 2023

  THE WORST EXPERIENCE
  I bought a Yorkshire Terrier puppy on February 24th.
  In contract they give viral guarantee for 15 days.
  They do not specify the CIF of the company, nor the hatchery of origin.
  On February 10, when we went to register him in the community of Madrid and give him the corresponding vaccine, mites were detected in his ears, which is why the clinic veterinarian decided to treat him and postpone his vaccination. I immediately communicated it to Laura, who was the salesperson who managed the sale of the puppy with the store.
  On February 12, he woke up with continuous vomiting for almost an hour.
  On the web, I find Berlin Park Veterinary Hospital with 24-hour service and I immediately transfer it there.
  He arrives with hypoglycemia due to vomiting, which when they explore him and do the corresponding tests, they find CORONAVIRUS, GIARDIAS AND COCCIDES.
  He is left hospitalized for 24 hours and treatment is applied at home for 14 days.
  That same day I communicated again with the commercial Laura [already in the last conversations, SHE DISSOLVES WITH WHAT IS HAPPENING] and in the same way
  I notify the email of incidents attaching invoices.
  They answered me on February 16, saying that they would pass the invoices to their Veterinarian and that they would answer me.
  I also spoke with the manager of the store in Logroño, Leticia, apologizing and saying that they would answer me and make me the corresponding payments, not to worry.
  I'M STILL WAITING.
  I have all the WhatsApp chats exchanged with Laura and Leticia, in case they deny the events.
  Not a single apology, no concern for the state of the other puppies they had in store with ours.
  I sued them and I will dedicate myself to making all animal protectors aware of how irresponsible they are, how unprofessional and above all the contempt for what they do, they only showed interest and search for profit at the expense of defenseless animals.
  Our puppy is currently in perfect health due to the treatments we were able to provide him and he is a happy puppy named Teddy
  We are concerned about the consequences of those who were left there.
  Due to their actions before the facts, they should withdraw their LICENSE FOR BREEDING AND PROFESSIONAL SALES permit No.
  2689 0000 124
  They also have business in Parla
  Get away from scourges and abusers.

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