Second time I buy with them. I live in Paris, and they make everything easier when I want to give a gift to my mother who lives in Ourense. She received the gift in time for her birthday. Thank you very much! The service is impeccable ❤️
Excellent attention and always willing to solve problems.
It's a shame, what has never happened to me here in my life. I love my coin and pandora and I've always bought them. But a while ago they gave me some jewelry from there that didn't fit me and I went to return them. They gave me a voucher for 169 € which is the amount that has been spent, with no expiration date to redeem whenever you want. The other day I looked at the web and I saw three rings with which they added up to €153. I ordered online with store pickup and used the voucher. My surprise is that it tells me that I have to pay €18. and I said that I did not agree because the price was different. and it came to me with a story that made me laugh listening to it. It's not that we always make the voucher with the original price, but we sell with a 10% discount, that's why it's the difference. and I am hallucinating, since when does a company give you a voucher for money that you have not paid?
NONE! IT CAME TO ME WITH THE RRP PRICE THAT I DON'T KNOW, I DON'T KNOW HOW MUCH. because it was my husband that I am and the first thing I ask for is a wretched claim form. They do not give a ticket to all this, because of these last rings they have not even given a ticket.
Stories that he tells you like: it is that otherwise we lose in the initial discount and again now.what are you telling me. If I have returned a piece of jewelery and you have given me a voucher for the amount paid, what is it that you have lost? a Chinese story that is embarrassing. I have lost about €20, which is the least important thing to me, what matters to me is that they laugh in my face, but they have lost several clients, because the family does check there. and I'm sorry I'm not at the moment for the claim sheet.
The Jewelry of my lifelong family, of those who know their customers by name. Personalized treatment and a taste for modern design. Its excellent location in the heart of the old town of Ourense.
Personalized attention and very good advice.
I went in once before they changed locations and the deal left a lot to be desired. I don't know if they have changed management. Pushy for a long time, both the boy and the lady I left with some earrings to wear something.
Very good service and quality in their products.
Lovely guy, very kind and caring. Very close treatment.
The only jewelry store in Ourense that works with Pandora.
Highly recommended jewelry, exquisite treatment, personalized and friendly advice at all times. Product catalog suitable for all pockets with a wide variety of brands. Highlighting its wide variety of pandora and thomas sabo brand charms.