More than a week behind them for an answer, they have not shown any professionalism from any of the people who answered my phone almost daily, and the answer was by SMS. I will never deal with this realtor.
Very competent, good treatment, they even advised us with the legal issue and I saved a good amount of money. We are very grateful.
I have contacted them by phone to find out about a house. A man named Mario has attended to me, and when asking about the house in question he has been very rude, a surreal conversation to be honest. He constantly interrupted me and he was even annoyed when I asked him if the price is negotiable because certainly, since it is rustic land and knowing the value of the square meter in that place, it seemed to me something out of price and I wanted information. It has been a violent and very unpleasant experience, which the truth is that I have not had with any other real estate agency to which I have provided my information so that they can send me offers. I think they should meditate the treatment they give to the client.
In response to his response to my review: I told him if the price was negotiable and he told me not much, and I told him that it seemed a bit expensive to me and that I didn't want to waste his time going to show it if he wasn't willing to pay that price, and to keep my data in case it went down, but before finishing this last sentence you cut me off in a very bad way saying that if you didn't belong to that world you didn't have to comment on the price, because you know why it has been in that world for years the business and I don't, and that if I find another cheaper one that I buy it. Obviously, I replied that I knew the area and knew more or less the price of the metro there (I did not make an offer or say an amount), also I think I can say what I want, even if I was not right, I do not understand that You can comment to inform me. It was very unfortunate and superb, and from what I see in your reviews it is not the first time. I reiterate that it was a very uncomfortable conversation, which I did not expect at all, since their job is supposed to be based on helping. It's your business, you'll know.
To your answer 2, I know perfectly well what was said to me, otherwise there would have been no discussion, I was looking for help, not problems. I did not criticize or detract from the house, since in summary, I only said that it seemed expensive to me for a rustic land and you answered in a bad way that I do not understand why I do not belong to that world, instead of providing information on which the opinion is based price or offer other properties, that is, what has been helping. I think it was unfortunate. You can learn from criticism or not, that's up to you. And it does have reviews for poor customer service. For my part, the conversation is over.
It took my husband and I 28 minutes today to see this garage, the minutes from call to call are recorded.
Raining to seas, it is true that we said that in 15 we would see each other, we were only 8 minutes late. We are soaked and he picks up and leaves and in a bad manner tells me that we said 15 minutes and that he is also soaked and that he is leaving there we have seen him take the car and leave right under our noses.
Surely if it had been a house with a lot of money, it would stay there until a thousand.
Of course disappointment and painful treatment
If you look in your calls you will see that we spoke at 10:53 and the next call that you left and I hung up on you was at 11:17, it's true it's 9 minutes, not 8 minutes
Totally recommended, Marius, a great person and a better professional, friendly, close and attentive treatment. Very grateful for your efforts in the purchase of our house. It's a pleasure to meet people like that, thank you very much