A proper love hate review for San Fermin.
Off the bat the hotel was just what we hoped, a well placed, clean, tidy and a great room.
My issue is that the hotel seems to have outgrown its own ground.
The dining area seems too small and at meal times you can be expected to wait a god 20-30 minutes for a table, the bar never has more than 2 people on even during peak times and the outside area used for entertainment is too small as the majority of the time we found ourselves stood up at the back to watch any entertainment.
Now to my main issue, the reception, no matter what time of day, no matter how many people waiting or staff being the desk they would only ever deal with one person at a time, I wanted to ask to borrow an iron for a wedding that day, I came down at check-in time, there must have been 2 dozen family's waiting to check in, they had 3 people behind the desk yet they would only serve one person/group at a time., After waiting 30 minutes I had to leave the iron and go out with a wrinkled shirt Haha.
Like I say the hotel is great, the room was clean and tidy and amenities are there, it just seems like they have too many visitors/rooms for the size of the place and amount of staff.
Nice hotel food really nice. Rooms clean and spacious. Bar prices very reasonable.
Nice clean very small room but quite adequate. No tea or coffee making facilities but hey we didn't pay too much.
Guy on reception was very nice and very strong free WiFi in the room.
Nothing special. €2 per day for sunbeds at the pool. €4 per day for a fridge for your room. Rooms are dated and basic. For the money paid, it was okay.
Hard to fault.. great entertainment day and night, good food, close to the beach and shops, nice bedrooms. However, One of the older, male reception staff was extremely rude and unhelpful and you have to pay for sunloungers by the pool. Apart from that I would definitely recommend staying here!
Have stayed at this hotel about ten times in past 11 years and my older siblengs have stayed far more often. We sonsider the value for money to be excellent. Food, comforts, staff, facilities and general feel is very good. Although we are all well travelled, all round comfort and the ease of getting there must be relative to what it costs. We have never felt short-changed at this place. If you like the beach or marina, it's a fairly steep climb back, but much easier if you want Tivoli World. , the Parque, or Arroyo. Public transport is very good and not too dear. If you need to be entertained, then maybe not the best place, but if you want the choice to chill or explore, then it is a perfectly fine place to do it.
Requested a room with a view and received a room over the kitchen with just a glimpse of the sea. Reception is remarkably unfriendly. Dining room is run like a military canteen. Canteen food as well. Lots of better choices nearby!
I had a pleasant half-board stay in this hotel in July 2016 for 7 nights. The hotel has swimming pool and deck chair facilities. They have entertainment in the evenings, a bar area, a pool table, a restaurant, free wi-fi, lifts, stairs and a car park.
The restaurant has a buffet format where you can go and help yourself to what you like, although they do charge for bottled water. The food selection is not great but is okay and can be repetitive at times. The serve meat, seafood, some vegetarian food, cakes, ice creams, fruit and yogurt.
The staff were accommodating and friendly. For instance, whenever we had to leave early for a trip or at 3am in the morning for our return flight back home they accommodated our needs to be able to have some breakfast in the restaurant.
The rooms were maintained well and cleaned daily with new towels and supplies each day.
The location is good because it is about a 5 minute walk (for most people) away from the beach. There are lots of nearby shops so you can buy clothes, souvenirs, foods and snacks etc. There is also a LIDL, a Supermercado and a Mercadona nearby which I highly recommend. There are also a range of bus stops nearby which can take you to local towns and resorts such as Malaga, Torremolinos, Benalmadena, Mijas, Fuengirola, Marbella and Pureta Banus etc.
Food is second to none fabulous
This hotel is reasonably priced, kept clean and Staff are very helpful speak good English in the restaurant, the food is adequate and replaced frequently. However if your retired and have a problem walking up hill this is not for you especially in the heat. It is a 3star even so the pool is big and on the balcony great views of mountains, sea and trees etc. Gardens are well kept. They have a child's pool.