Unprofessional, very noisy room exactly on the terrace. Too expensive compare to the service they offer. Since last year I decided to stay at this hotel but it was a chock for me. I travel every month but I have never experienced such a bad treatment. I don't recommend any person at all to stay in this hotel.
Fantastic accommodation. Attentive staff. Highly recommended.
Great Hotel close to the Far West in Port Aventura. The tickets for Port Aventura are included wth the room (both the day of check in and check out). It has its own swimming pool. The service is excellent and our room was quite large. The only weak point was the auxiliary bed: it is not as comfortable as the double bed, but it is good enough (it is a convertible sofa that it is prepared by the room service).
I love this hotel because there are very good food.
The most luxurious hotel in PortAventura World. It has got a private swimming pool and a separate check in queue
There is no food in the fridge and no water in my room? Seriosly!
Worst hotel I have been to , there are about 4 staff working at the entire hotel , had to wait 45 minutes on reception queue , to be told to come back after 5 hours to collect cards to the room because rooms check in is at 3:00 pm ?!? There is nothing in the mini bar , there is no room service , bags arrived at 6 pm to the room , 8 hours after we arrived to the hotel , I call reception to ask for some water , they asked me to go to the reception and buy it .. The air conditioning is so loud The staff speak very little to no English , even on menus and other documents you will find English as the 4th or 5th language It's just weird that you have to look for English and you find it after " Spanish , French , and Russian ! " please avoid this hotel at all costs , don't be fooled by the 4 stars it has .. It's not 4 stars quality.
Super