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Added by Jopie, at 26 June 2013
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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8 Reviews
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06 November 2017
Nice and clean place to stay for a night.
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17 October 2017
Good choice for a centrally located spot to stay in Burgos on your camino.
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17 September 2017
Habitación limpia y adecuada. Muy céntrico, a unos pasos de la Catedral. Sin ruidos por la noche ( la habitación da a dos patios). Personal muy amable.
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14 May 2017
Super centrico. 1 minuto andando de la catedral y 1 minuto también andando de la zona de tapas. Muy recomendable
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25 April 2017
Muy bien situado, buen trato y limpieza.
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02 April 2017
Es un hotel muy raro, después de las 21:00h no queda nadie en recepción y para entrar nos dieron un código de la puerta pricipal y recogimos las llaves de una caja fuerte. La habitación era mona (aunque pequeña) y el baño bastante cuco, pero la cama chirriaba como si tuviera 50 años, fué insoportable dormir ahí. Además descubrimos que de una habitación a otra se oía con tanta claridad que parecía que dormíamos todos juntos, otra razón que nos hizo dormir mal. He de decir que el personal fue muy amable, la habitación estaba muy limpia, el servicio de desayuno bufffet esta muy bien y la ubicación es excelente, junto a la catedral y las principales zonas de tapeo y ambiente,pero para dormir bien no es. Si arreglan eso volvería encantada, pero de momento no me arriesgare.
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01 April 2017
Stayed here for two nights at half the original price. It's clean (although shower corners might benefit from some bleaching) and well-ventilated, there are extra blankets available in case it's cold. The staff are really welcoming and forthcoming; they put us in a room with a hydromassage shower even though we booked a simpler room (the hydromassage part of the shower does not work as well as one would want though) . Location is excellent,not too noisy (even on a Friday night). Overall a great place to stay,but I would not have booked it for its original price.
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03 July 2013
We had a five night reservation at Hotel Entrearcos. Our first night we arrived by train in Burgos at 23:00, because there was no other way or time for us to get there from Madrid. A week and a half before, and three days before, I emailed the hotel to inform them of our late arrival. The day we were scheduled to arrive we called them in the morning, and again informed them of our late arrival. Everything was supposed to be okay. When we showed up, however, they had given our room away, and they were full (along with everywhere else in Burgos, since it was the city's feria). After a very long discussion with the manager who assured us he could do nothing for us and that our reservations didn't guarantee us a room (surely I must not understand what "reservation" means), we spent the night with all of our luggage on the streets, cold and tired. The next morning we managed to find another hotel, because we refused on principle to stay in this one. We went back to inform the manager we were cancelling the next four nights, which he seemed pleased with, and didn't even apologize for what had happened.
By the way, the hotel is definitely NOT three star quality, so look out for that.
I understand our case may have been an anomaly, but this was the worst customer service I've ever received in all of Europe, and I have spent over a year on the continent. Our experience probably won't happen to you, but if you want to avoid the possibility altogether, avoid booking here. Terrible, move on. Instead check out Hotel Norte y Londres, equally well located, same price, nicer facilities, and great customer service.response / report this review
