Professionalism, trust in the firm of a lifetime and excellent treatment.
Very well attended and professionalism
Through its web, PEPEWATCH, I bought a Tissot watch woman, the next day I was told that the site was not updated in stock and so I had to return the money or exchange it for another, took the second option, it took 20 days to send the clock, with the consequent delay reimburse the economic gap between the chosen initially and the final choice. The clock to be to be a gift, not like as it should and consulted them back option, which with good words I indicated that if the watch was in perfect condition no problem. The surprise was when he grabbed at straws when they saw some stickers protection were removed (to see correctly and test the clock) and put back mostly to tell me that because it was "totally striped top of the closure, "evidently unused clock was not scratched. I have now returned the clock without answering any of the last emails sent asking for explanations.
I returned the same SEIKO another Christmas in another watchmakers like that, without protective bumper, and have not put even a paste.
By this I mean that everything will go well until you have a problem, that apparently the minimum wash their hands and more if it is online shopping.
WATCH OUT
Incredible treatment and closeness with my matter in the purchase of several luxury pieces, I will certainly repeat with them in making my own collection. Sergio, a teacher, I definitely recommend this luxury watchmaker.
A place where a person feels that he does not miss a second of his life, attended with magnificent excellence. A highly efficient business. Magnificent in all aspects.