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Added by Jopie, at 06 August 2020
Opening Hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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26 April 2021
Terrible customer service. In 2019 we bought an aerothermal machine, I recently complained that the pressure sensor did not work. The Daikin technician who came to repair it not only charged me € 160 to "repair" it (and it is still under warranty) but also left a rubber gasket out of place, which caused a water leak when in winter I connected the underfloor heating. I had to call another company to fix it. I write the quotes because that sensor still does not work. Very unfortunate for a company like Daikin.
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07 April 2021
We have bought several Daikin Aerothermal machines with uneven results. In 2 of the 7 units we have experienced water leaks and have had to replace the machine. Additionally, the service (and surprisingly for what you would expect considering cost and brand reputation) is a real disaster. We reported an indication of a leak on March 2 and as of April 7, they still have not solved it, so we do not have hot water at home. We have never experienced a situation like this before. I do not recommend anyone to go through the same situation
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08 March 2021
Disastrous, since last year I have had a faulty device, poor technical service and a month of using nothing more than air. They have gone six times without finding the fault. They finally take the device in December, at the beginning of March I call them Because I don't know anything about them and they tell me that they have already seen the problem but that they have no part in short, almost a year to repair the air and without any signs of when this nightmare is going to end. they call customer service, just once, to see if I'm happy with the repair let's just joke
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18 January 2021
A week ago we notified for a breakdown and today we continue waiting for them to call us for the visit.
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13 August 2020
The Daikin brand in Spain leaves much to be desired. Be careful because the technical service and the guarantee are not given by them and they ignore it. The SAT does not have a telephone to call and there is no person in charge of the face. The Japanese parent should not be very happy. I DO NOT recommend it to anyone, go to other AC brands before DAIKIN, they leave you in the hands of poorly trained installers.お 勧 め し ま せ ん
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