A very average hospital! Probably the one of the best ones on the coast - I've had mixed experiences here! I have found consultants really friendly and helpful but the majority don't bother to spend time on diagnosing - just typing straight on the computer to fill a form to cover their liability!
For us, this hospital was hell. My Mum was admitted with severe back pain. Despite knowing that she needed an MRI, it took them 2 days to tell us their machine was broken and a further 2 days and much insistence on my part to organise an external appointment. In the meantime my Mum developed excruciating pain in her knee. This was not addressed by the doctors, who saw her for 3-4 minutes every day. The nursing staff were inattentative to the point of negligence, on one day leaving her in soiled bedclothes for 4 hours. The food was horrific. She had to be moved to a wheelchair for every examination that took place outside her room because the hospital bed didn't fit through the door of her room. After 8 days I arranged for her to be moved to a different hospital. Within hours they had diagnosed a serious infection on her prosthetic knee. This was removed 2 days later following thorough checks to make sure the delay in diagnosis hadn't led to the infection spreading to other organs. We are lucky she didn't die.
Scam alert. I went there for a very simple, straight forward procedure. Dr Faiffer refused to carry out the procedure unless I paid for an x ray also, despite both of us knowing exactly what the problem was and what needed to be done. €98 wasted. To make matters worse, they still haven't even refunded my €200 deposit. I've tried phoning them but no answer. There are plenty of good hospitals in Malaga. Avoid this one at all costs. I'm surprised they haven't been shut down yet.
We doen money and God a bad quality service. The receptionist was not helpful Esther on telefonie. I regreated being there at all.
It’s a fantastic hospital. I couldn’t ask for better. I am very impressed. A medium size hospital with excellent equipment , all kinds of treatment, very friendly staff and good doctors. I am very happy to have found this hospital. So far so good!
Not enough nurses. All about the money
Fast attending and nice people's
Could not have been more helpful and attentive for an emergency during Semana Santa. Excellent.
Sweet nice light clean good
The ICU care was second to none. I was in the clinic for one week and the whole experience was very professional,. All the staff and care was excellent.
I have been going to Santa Elena for many years. The service is excellent and all the staff are good. This is after 25years , myself, friends and family