Worst online shop ever and worst customer service, Jumia and Noon much better!!
Worst online company I bought 2 items non of them were working
They delivered me the wrong item and when I informed them they didn't care.. No after sales service.. Amazon should not deal with this company.. Load of rubbish.. And they are very unprofessional
As a seller this is a nightmare, bad interface and items get rejected as prohibited or not allowed in the country while it’s already offered on the site, sometimes the guy from management rejects on his own with no rule to follow
And the landline for help, expect to wait 30 minutes before someone answer you and end up waiting couple of days to resolve your problem and that if they solve it at all , sometimes you have to call 3 times and on each time wait 30 minutes, that if they didn’t hang the system on you.
And support by email is none existent
I feel no one is spending effort to work in there.
Not to mention they review for listings items delays
And i will escalate this to international amazon about the way they handle it in egypt.
I've been trying to return an item for 1 months they are a failure. Never shopping there again. Amazon bought the wrong local company.