Worst dsl service in history of dsl providers.
This is the worst company in the world. Stay very far away from them. I ordered their service, they disconnected my previous DSL provider, then left me without the internet for nearly a month. After that, without my knowledge, they changed my internet rate plan. I signed up for an unlimited internet package, and someone changed it to one with a limit. On top of that, the contract I signed was for 200 epg/month for 9 months. After only 1 month, they raised it to 260. When I wanted to recharge extra gigabytes on my account, I was told I have to go to Mohindaseen to do so. My experience with this company is beyond ridiculous. It is run by charlatans. For the love of God, STAY AWAY!!!
اقوى دعم وأفضل خدمه ما بعد البيع
perfect customer service very good internet best prices i wanted to give a -5 star rating but unfortunately it isn't available for anyone who is thinking of signing up here don't hesitate go for it you''l enjoy browsing google search and being offline most of the time which will make you enjoy the jumping dinosaur game all in all go for it ! and enjoy restarting your router more than 20 times a day !
The worst service from internet provider. we have no internet since 3 hours. the phone number 16333 is not working in purpose as they expect hell from the clients. this is my last month with this filthy provider.
Slower speed (2.01 > 1.8 mbps) after switch to fiber optics, horrible customer service.
السرعة اقل بعد الفيبر وخدمة العملاء بشعة
worst DSl provider ever.very bad
avoid under any circumstances , worst internet in the world , #internet_revolution
Link DSL makes me miss the days i had a 56k modem. At least with that you accepted the appalling speeds and constant disconnects and non-existent technical support.
Seriously tho, we're a decade and a half into the 21st century and we still can't get half decent internet? I bet there are countries torn in half by civil war that have more reliable internet.
1. Unstable connection
2. Inaccurate usage calculation. Only admitted it once as it was mathematically impossible, no compensation.
3. Speed should be up to 4 MB (500 KB/S). Maximum speed recorded was 415 while downloading 4 high speed downloads (Upload speed was limited to 6) .Broadband speed tests estimate my speed to be between 2.88MB and 3.17 MB, 360KB/S and 396 KB/S respectively.
4. Repeatedly promised that the new Egyptian packages would be applied “Soon” ,it has been 10 months
5. Call center customer service
• Are often unreachable
• The IVR(interactive voice response) is horrid
• No adequate follow up on issues causing customer dissatisfaction
• Conflicting information from different agents