Rooms are clean. Place is good. Food is amazing.
Family rooms are not clean staff not helpful . not even a 3 star hotel, still it's a big place
This is the worst hotel I've ever stayed at! The managers are all rude and unprofessional. The staff, probably very low paid workers, were all very pleasant and accommodating but every manager we came into contact with had a terrible attitude, treated us as if we were lower than second class citizens and even treated our children disrespectfully. They discriminated against us and we have never been treated like that in all our lives! It was beyond disgusting to see so called managers treat us that way! Aside from the rude managers, the chalet we stayed in was dirty, stains on the carpet, sofa, sheets and towels. One towel looked like it had been used to mop the floor then folded and hung back on the rack for us to use! The food in the restaurant came with all you can eat FLIES - they were flying all over everything! The pool closes at least 30 minutes BEFORE sunset and that is stupid! The beach is terrible, we have better beaches in Florida! The sand is coarse and there is a huge border of rocks that is killer on your feet trying to walk into the water. Overall it was a horrible experience and the only positive thing I can say is thankfully the kids are young enough to be oblivious to all the bad things we experienced. I will NEVER recommend this hotel to anyone.
Awful place! Rude unprofessional people! Discriminative and deceptive. Place is not clean by any mean. No phones in the rooms and u have to use your cell phone to call the front desk yet there is no cell phone coverage!!!!
In short stay away!!
Top of Solana - very good hotel - very nice resort - the kids have a great time there . And this is the correct place to have some rest of life problems
The place is very good, with helpful stuff. Quality and cleaness are okay as well as the beach.
It is nice and promising place staff are very good rooms specious chalet equipped in luxury way housekeeping , staff are very good At menoofy was very bad the rice was very rare they late in serving food the place was not clean over all the place need to enhance night activities
Good place . But food is not great .
Place is nicepeople there are trying to make it better. Recommended for groups.
I see that it is very nice. Lots of effort is done to make the place cheerful and comfortable. There is still things to do, to make the place better but this comes with time and good work. We as owners we need to contribute by giving our advices, ideas and positive feedback.