Europcar Cairo International Airport - Egypt
Cairo International Airport, طريق المطار، شيراتون المطار، Heliopolis, محافظة القاهرة 11432About
Location :
Added by Jopie, at 08 October 2019
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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5 Reviews
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18 March 2021
Class airport hall and good service
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06 January 2021
Worst experience ever
The staff in Cairo airport took the car and ran away while returning the car, Without confirming to me how i can get my hold amount refund or even sign for me confirmation that he got the car in good condition.
I contacted the customer service through mail and phone which was again another disaster. They either don’t answer or answer and give fake promises to refund the hold amount (500$)
More than a month now and i am yet to get back my money (500$) or even get a response to my Emails (9 E-mails sent)
I totally don’t recommend for anyone unless someone wants to lose his money.response / report this review -
11 October 2020
I got a call from Auto Europe, the website that I used to rent the car with. They told me that Europcar Cairo Airport were asking for 22 USD because I am taking the car after 10pm, while it is open H24.
Then, they told me that this agency was not able to accept American Express credit card, so I'll have to pay for a second insurance there.
They called Europcar for confirmation and there answer was, "let him come we'll manage with him" well no thanks, this really is unprofessional, and sounds like a trap.
Avoid Avoid !!!response / report this review -
17 October 2019
From a colleague I've heard they use cheap tires endangering your saftey and charge you 150$ per tire for damages without proof after they've checked and accepted the car. Better use another company.
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15 October 2019
The staff are prompt and friendly while issuing the car. On returning it there was a bubble on one of the tire which was pointed out. After they took the car away I got a call claiming there are small bumbles on a second tire at the back which wasn't pointed out by them and this appears to be a clear case of them using cheap non branded tires that are ageing for which they are charging 300$ for both. (150$ per tire !!!)
My first experience with Europe car and definitely the last.response / report this review
