Not the best, similar to most of the others in Egypt.
High prices, they don't show real interest to listen to customer complaints and they claim that most faults in their vehicles are normal.
Have experience but high prices
Average skills not so bad not so good they're just doing the work as you're obligated to do it
Good service but lack of spare parts and long processing time crazy prices
This is Renault service place, they have spare parts, changing oil and all kind of services for Renault cars, also offer selling cars.
Organized and professional.
Bad thing is waiting time too long beside it is hard to find for the first time as most of EIM places.
Good call center but slow service
I really had a very bad experience with this place. Aside of paying too much money, every time I was waited for an average of 5 hours to get my car out of maintenance services. In addition, I paid 3000 EGP in a spare part and it was malfunctioned after 2.5. I was told our grantee only cover one year. So, what is the difference between you and outside services workshops. Really no difference!! I decided not go there again!
keep up the good work
Good service but lack of spare parts and long processing time
Sole agent of Renault having all facilities show room,spare parts and maintenance all in one place