Duravit AG

Location :

El Mosheer Ahmed Ismail St.، Sheraton Al Matar, Heliopolis, Cairo Governorate 11361

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• Anynomous

  27 August 2017

  Very professional team helpful people excellent produced excellent service

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• Anynomous

  26 July 2017

  I have been trying to call your call center in Egypt 19219 for more than 6 hours with no luck. Busy or no answer!!

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• Anynomous

  15 November 2016

  Very respected company recommendation to deal with

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• Anynomous

  03 November 2016

  I have had an issue with one of my toilets. I was told to contact Duravit by a friend, as they offer lifetime warranty. I was a bit skeptical, but thought even if they don't, they will probably be the best in resolving the issue.
  
  I called the call center and was given an appointment 3 days later. 1 day before the appointment, I was sent a reminder text on my mobile phone.
  
  A gentleman called me on the day of the appointment to confirm he is on his way and confirm the directions. He was well dressed and looked pro. It took him 5 minutes to replace the broken item, explained to me it was a faulty installation that lead to that and took off. I asked him for the charge. He said none and refused tip. He never asked for invoice of purchase, something I thought he would ask for.
  
  Great policy and execution Duravit. Well done!!

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• Anynomous

  26 April 2016

  Number 1 brand in sanitary equipment.

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• Anynomous

  21 February 2016

  The best Vitreous China in egypt

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