Best place I have ever been
Good food by the pool area.
I don't even know where to begin. The staff was wonderful. The food was delicious. The resort is immaculately clean. There's a little something for everyone to do.
The original plan was to stay for two nights. I stayed for three. I couldn't get enough of the hospitality. Bryant, Victor, Miguel, Suli, Hector and all those I forgot to mention made me feel welcomed. They pampered me. I had the pleasure of speaking to the owner Antonio Marte. I thanked him for all of the food options to choose from, which allowed me to maintain my vegan lifestyle during my stay. However, the only thing that was missing was soy milk. He assured me the staff always kept a stash for him on site. He then asked his daughter, Eunice to let the kitchen staff know to accommodate me upon my request. She assured him, at the moment there wasn’t any soy milk. He then asked her to send someone to fetch a few containers for me. How awesome was that! That’s what I call excellent customer service. Sure enough that very same day I had my café con leche.
I stayed in an air conditioned Superior Suite. The room was clean and beautifully decorated. I enjoyed a hot shower every night. I was able to stay in contact with my friends and family abroad and in D.R. thanks to the unlimited Wi-Fi, not only in my room but through-out the whole resort.
I loved my stay and plan on returning soon to enjoy the new spa and river water fall pool, which is in the works.
Thanks you all for a memorable vacation!!!
Beautyfull place to enjoy the mountains and the food is good too
Beautiful spot!
Excellent service
Nice hotel!!
Beautiful place but Very pricey..i don't recommend it..i will never go back to this place.
Nice place to fish and eat.
The place is beautiful, the food is excellent and the atention is great.
Majestic
Excelente lugar para una estadía relajada, tanquila y desconectante. Ambiente acogedor. Gastronomia de lo mejor. Ideal para familias y parejas.
Hoy, día de las madres fui con mi familia. Éramos 4 personas incluyendo mi madre. El lugar es muy bonito, la estructura, incluso el ambiente. Pero la atención al cliente es pésima. Llegamos y nadie nos puso atencion, y 1o minutos más tarde va alguien y nos pregunta que si queremos la carta. :@ ordenamos u media hora más tarde, van y nos dice que no hay pechuga Ordenamos nueva vez y durán 1:30 :0 llamamos a una encargada y no resuelve nada más que hablar con sarcasmo. Todo era justificado con que había mucha gente y entonces? Un lugar 'internacjonal como dice la prensa' no da abasto para un simple fin de semana feriado. Deben de revisarse, y capacitar a los empleados, mejor servicio al cliente, más atención, más delicadeza.. aparte las porciones de comida muy poca, chin.. y el precio alto para la cantidad que sirve, teniendo en cuenta que estaba fría también. Que pena..y que enojo, no quede con deseos de regresa.
La naturaleza y la paz, se conjugan en este lugar. La comida es exquisita. El ambiente es muy agradable. Se puede pescar y también tienen cocina en vivo y cocina gourmet. Música en vivo
Very clean, quite and relax