Nice rooms and hotel service. Delicious breakfast buffet
Really nice hotel. It ha some of the best restaurants in the city and their customer service is excellent!
Excelent service, clean rooms, comfortable and quiet. Excellent food, delicious cocktails and nice pool
Been coming here for years. First time for everything I guess. I usually rate them high. 4 to 5 stars. But this time they get a disappointing 1 star. Arrived yesterday and my room didnt have AC. Took more than 30 minutes to give me a new room assignment. The new room had no refrigerator access and had a tiny window that made the room look like a prison cell. Due to my exhaustion, I waited until morning to call for another room as there was zero sunlight in my room. That new room assignment took about 45 minutes. Come on people.. Get with the program. Its not that difficult. Please.. Much room for improvement. And they really didnt have any compassion for the discomforts we experienced.. Terrible.. Terrible Terrible!!!!!
Rooms are clean and breakfast is good.
Nice place. Good pool also and View off the city
I honestly have absolutely no complaints. The casino is clean and I citing. Breakfast was superb and the chef is very very professional and happy. The front desk was warm and friendly. The bar was great too!
Convenient location. Rooms are nicely sized and finished.
Thanks to hotel management and Jesús Alberto we had a very welcoming experience. My wife and I stayed here on our honeymoon and the service was great. The hotel very clean, staff very welcoming, beds extremely cozy, rooms very clean and loved the bathrooms!!!!!!the pool was GREAT! I would definitely recommend. Despite being in the pricy end you get what you pay for. Thanks for making our stay so pleasant.
Cynthia and Odanis Ceballos
Excellent hotel, very friendly staff, complimentary breakfast, very clean.
Love This hotel, rooms are clean & comfortable. The club room are The best, it includes breakfast which is always delicious
2.5 - 3 star hotel. Staff is nice, food was ok but rooms could be better. There is the classic musty smell found in other Latino 3 star hotels.
Pricey Breakfast is great but service not welcoming.. By the way you just cant order coffee n bread as its all or nothing.. Pool amazing Great and never to full.. Room and bed wonderful
One of the best hotels in the heart of Santiago los caballeros. It has a spot, live music, restaurant bar and it's close to everything.
Nice place and people.
Too expensive, but the service of the staff is getting better. Nice rooftopbar at the swimmingpool
Reasonably good hotel.. It can get noisy sometimes with the casino downstairs.
Ask for a room that faces away from the street and one of the newer renovated rooms.
This is the most elegant and complete city hotel. Place excellent for business, casino, events, much more
Good place to spend the night while you travel to Santiago. Great location, close to everything.