Ok
Good service!
Bedroom beauty and fresh
Beware of this hotel!!!! This place has changed for the worst, We stayed last yr..2 times and we were so in love with it we decided to go back for our 2017 vacation.. We saw roaches the pool was very dirty, and to top it off a mice was in our room chewing on our foodI'm traumatized for life, my husband asked for a refund and it took them more than an hour to give us back our money.. Do Not Go Their!!!
I had an issue with the past administration for $554.00 for the past 4 months I tried to get my money back but they never reply my emails or calls but now the Hotel is under new management and they were willing to work with me, after a call and a few emails with Mr. Cosme Peña Jr., they refunded me all the money and they even offered me 2 days stay for free.
They also told me that the Hotel was renovated and that they are aiming high when it comes to customer service and accommodations.
I highly recommend this Hotel to everyone out there looking for a good hotel.
100% guaranteed!!!!! :-)
Place was ok if your staying for a couple of days .. lobby and rooms are nice also have a bar and club for the guests.. but wifi and above 2nd floor its like under construction
Exelent
ESTE HOTEL BLUE HOUSE ES UN HOTEL INRESPONSABLE ESTE PASADO DOMINGO 09/11/2016 ME HOSPEDE EN EL SALI UNAS HORAS DEJANDO MI EQUIPAJE EN MI HABITACION AL REGRESAR YA ME HABIAN ROBADO ALGUIEN ENTRO A MI HABITACION Y ME ROBARON UN SOBRE CON US $ $ 480.00 DOLLARS UN RELO GUCCI DE UN VALOR US 1,800 DOLLARS UNOS ZAPATOS LOUIS VUITTON US 1,300 DOLLARS ENTRE OTRAS COSAS UN HOTEL CON SUPUESTAMENTE 4 **** ESTRELLA SIN CAJA DE SEGURIDAD SIN CAMARAS SIN UN SISTEMA MODERNO PARA IDENTIFICAR QUIEN PENETRO A LA HABITACION CON UNA ADMINISTRACION NEGATIVA PARESE SER QUE TODOS TRABAJARAN JUNTOS HACIENDO LOS ROBOS ES MUY INDIGNANTE TENER QUE PASAR POR ESTA SITUACION LE SUGIERO A CUALQUIER HUESPEDE QUE LO PIENSE MUY BIEN ANTES DE UTILIZAR ESTE HOTEL TAN INRESPONSABLE
((((( OJO ))) SRA. MARIA SOLIS GERENTE DE BLUE HOUSE POR QUE TIENE EMPLEADOS QUE LE PONEN SU ADMINISTRACION POR EL PISO
Worst management i have ever encountered. I Had a great lost of money and personal things which included my Gucci watch worth $1800, my Louis Vuitton shoes worth $1300, some cash $480 to be exact this hotel has "NO" in room safe "NO video cameras "NO" security, the system they have to check who else went in my room is not up to date. This incident happened within a 2 to 3 hr period. Its so unreal it almost looks like everybody in this hotel were in on it, for a 41/2 star hotel i think is a scam. Mrs Maria Solis the General Manager was so unhelpful almost as she had something to do with this also PLEASE I RECOMMEND AND URGE ALL TOURIST AND EVERY PERSON THAT TRAVELS TO DOMINICAN REPUBLIC, DO NOT STAY IN THIS HOTEL BIGGEST SCAM AND PROBABLY THE BEST THIEVES ARE WORKING THERE. I DONT WISH THIS BAD EXPERIENCE TO NO ONE "THE BLUE HOTEL" VERY IRRESPONSIBLE AND VERY UNPROFESSIONAL AND PROBABLY THE BIGGEST THIEVES ARE WORKING IN THIS HOTEL. BOOK ANOTHER HOTEL AND SAVE YOURSELVES THE FRUSTRATION
TY
Its a cool place to hangout. Small, reserved, casino-dont expect to win lolz..