The worst service in this office, horrible in San Pedro, I made an appointment for my mother and my children and they only registered my mother and they did not attend to the children in the middle of the pandemic and an allergic girl, nor because they are minors, when the mistake was theirs. And then they respond to you in a tone that is like rushing you alive that they are going. Terrible and the director a beast.
Excellent
I paid 2,600 pesos to have it delivered to me VIP and it was not like that, do not let you cheat pay 1,600 it saves you 1,000.
TERRIBLE SERVICE. 1 week to contact you by paying online VIP renewal. To then schedule an appointment at 8am and be seen at 9am. The passport is supposed to be delivered to you the same day 3 hours later. At 2 in the afternoon they tell me that they cannot deliver it today. WHO WILL REIMBURS ME MY MONEY paid for this VIP service? It is supposed to be paid to deliver the same day, not the next or another. This can not go on like this. They play with other people's time. Reported to pro consumer. Remember that it is not asking, it is a paid service that is being demanded. I do not recommend this branch. Go to another.
You have to book the shift via the web, in order to be attended, then when you have to attend a certain day and time it happens that they do not provide the service according to what was requested, for example, my attendance time was for 8:30 am , they welcomed me at 11:00 am and people who had booked for 11 am were seen at 8:30 am
There really is a lack of organization !!!
Very slow service, staff is not very polite. Generally, there are available parking lots.