About
Location :
Added by Jopie, at 29 October 2016
Opening Hours
- Monday 9:30 AM – 5:30 PM
- Tuesday 9:30 AM – 5:30 PM
- Wednesday 9:30 AM – 5:30 PM
- Thursday 9:30 AM – 5:30 PM
- Friday 9:30 AM – 5:30 PM
- Saturday 10:00 AM – 1:00 PM
- Sunday Closed
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8 Reviews
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07 October 2019
Jeg havde problemer med bagventilen, der ikke ville holde luft. Cykelmekanikeren identificerede lynhurtigt problemet og fik sat en ny ventil i, alt sammen på under 2 minutter. Jeg betalte 25 kr. og kunne tage min cykel med derfra igen med det samme. Fremragende service!
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19 July 2019
Det regnede lidt, da jeg var der. Støvregn. Dog nok til, at jeg så ikke måtte tage cyklerne ud på prøve. Flere af dem var i øvrigt solgt, så dem kunne man heller ikke sådan lige få lov til at se nærmere på. Og om der måske var nogle ideer til, hvilken type cykel der ville passe mit behov, det var heller ikke lige deres speciale. Jeg var faktisk begyndt at tænke, om jeg muligvis lignede en cykeltyv. Heldigvis var jeg mere heldig i de andre cykelbutikker i Århus, og endte med at købe en dyr cykel. Hvilket jeg næsten synes det er ærgerligt, de ikke finder ud af. Men så får de da bare en skidt anmeldelse herfra.
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06 March 2019
Good
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03 September 2018
I personally couldn't be more disappointed from the customer service. The way one gets treated there at least by the guy with the beard.
So, my chain broke and I thought I had to buy a new one. Turned out that my old one could be used just with a connector.
So, I ordered the a connector and asked it to be connected. For that I paid 69 DKK. 43 of that was Working time, I quote for 5 Minutes working time. In that time he was 2 minutes at least gone.
But ok, if an expert needs 5 minutes to simply bring back on the chain with a connector I want to be a bike expert as well in the future.
That overpricing and rip off was combined with inappropriate comments about that he sees a lot at my bike that has to be repaired and that I could easily connect the chain with the connector myself. If it is that easy why did he need 5 minutes for it?
Highlight was when I asked if there is any student discount and he said no. The friendly colleague at the cashier desk told him to give me 10 percent.
Remark from my "awesome" bycylce expert: " That is only possible on the Connector.
I really don't know what his problem was/is but one thing he simply doesn't understand. The client is most important, especially if you work with customers.
My friend got something on her bike fixed for free and it took 1 or 2 minutes. Don't get me wrong I don't mind paying for the connector. I expect that.
But his behaviour was absolutely not ok and I will definetely not return to this shop.
Where I come from minor repairs like that, you don't get charged Arbejdslon.
I will take my consequences and will buy my future bycycle needs at other stores in town.response / report this review -
18 May 2018
I really, really like this shop, and I've shopped at most of them in Aarhus. I've always gotten great service and great advice, and I've shopped here a lot. They are not as greedy as some of the places in town and they will not sell you something you don't want or need.
This is always my first choice when I need anything bicycle related.response / report this review -
15 November 2017
Imødekommende og serviceminded personale. Har kun haft gode oplevelser. Fantastisk med livstidsservice!
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20 September 2017
Fabelagtig service
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05 November 2016
God og smilende service. Man føler sig godt og ærligt behandlet.
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