Wonderful place on the water and well located. The staff are all top notch.
Just an ordinary hotel. The gym, jacuzzi and sauna was wery basic. If you want to use them chose another hotel.
Hotel smells, dirty rooms; only nice part were the good restaurants and beach surrounding the hotel; very overpriced for what it is
Decent rooms in a nice location close to the water. Good breakfast.
Nice location, but restaurant is missing in the hotel. Only breakfast served
Quaint little hotel with nice staff. Room was pretty big. Really nice breakfast buffet.
Very quiet neighborhood n near to the 🌊 sea beaches
Not been renovated for decades, expensive room rates, horrible heating in ground floor, chalk in toilets, queuing at the reception
Nice hotel, Great location.
Perfect service
Nice place with wonderful staff. Expensive and a standard tour bus stop, so they're close to full during tourist season. Poor water pressure led to problem with toilet.
The coffee is great and if u what a nice view to drink ur coffee this is the place in vedbæk.
This hotel does not collect feedback from its customers in a systematic way.
Therefore shortcomings to their service are not noticed by the personnel, and not corrected.
A short list:
- It was freezing outside. I got room number 124. This room sits at a corner of the building.
The temperature in the room could not be heated more than just about the freezing temperature, although the heating system was at its maximum.
The heating system is badly designed.
First of all it is far to small to be able to heat the room. It should be replaced by a heater which is about 5 times bigger.
Second, the heating system is mounted badly. It is mounted close to the window, and the curtain goes in front of it. So most of the heat is wasted.
I mentioned this to the reception: they have no system for logging complaints.
The temperature was so cold i needed all covers present in the room to keep me warm.
The room smelled badly. Reason: fungi, because the room is not enough heated.
When using the wash table: the valve to drain the water away could not be operated.
Soap: the soap distributor on the wall did not work. => no soap
Television: although there was a television, it contain nearly exclusive local programs. So nothing to be watched for a person non-local.
- At breakfast:
There was break. You had to cut it yourself. No issue for me, but then they supplied a knife which could not cut the bread.
Nobody of the people present complained.
- Breakfast cereals are supplied. But they forgot the milk.
- Cheese. There was cheese on a cutter table. But the table could not be moved so that I was able to cut the cheese.
- A continental breakfast is offered, but they do not offer potatoes.
- The parking in front of the hotel invites to park close to the hotel.
However, in the morning, you have a parking ticket. They forget to ask at the reception when checking-in at the hotel.
Cost of the ticket: more than a night in the hotel.
You can cancel this at the hotel reception, but you have had the unpleasant surprise.
Most hotels have a form available, where you can submit your experience and your suggestions for improvements. This hotel does not have this. The consequences are unpleasant experiences in the hotel.