Unusable internet 0.3/1.0 Mbit
Stayed here for 6 nights for the World Dog Show.
Generally the staff is very bad at english, only a few was understandable.
The checkin was good, and the personnel in the reception was kind.
The rooms are of good size, and with bathtub, and in good shape.
There was a coffee machine in the room but the coffee was only for the welcoming of day one, so we had to buy ekstra pods ourselves.
Because of the World Dog Show, the hotel was fully booked, and there were a lot of dogs, I brought 2 of my own.
After the first day the cleaning missed the dirty glasses and did not empty the trash, they did however take my ekstra room key and my towels, and forgot to give me new towels.
At the reception a staff member i had not seen before gave me new towels and without asking for my name he gave me a new room key!!!!
2 times they forgot to give new towels and the cleaning was generally bad, even though I was to pay €30 pr. night for ekstra cleaning because I had 2 dog in the room.
The garbage and dirty dishes from the rooms was left in the hall by the cleaning staff not to be collected until the next day!!!
The breakfast has a good selection of decent quality, and the morning staff is kind and effective.
The restaurant at night is a different story.
The buffet is cheap (€10) but the quality of the food is not worth half the price.
When ordering from the menu the wait was so long that even after going to get the waiter ourselves, the rest of our group was done eating buffet and dessert, before the ordered food arrived.
When talking to the staff about this they were rude and argumentative.
This happened to us 2 times, the rest of the week we went to the city to eat.
A friend of ours has a handicap and was only able to park in a handicap parking spot 1 day after complaining in the reception and the staff member that had occupied one of the spots moved his car!!!!, the rest of the days most of them were occupied by cars without handicap signs.
Upon checkout we sat down with the manager, and told him our experience with the hotel, and showed him pictures of leftover food and dishes in the hallway, he was clearly embarrassed, apologized, and promised that things would change in the hotel, and I hope that he is right.
Great hotel. Room was big, clean with all modern facilities without coffee maker.
Very good location for day-trip round the Germany, possibility to use PC with a printer, but top of a hotel are perfect rooms and restaurant.
A great place for overnight stay. Rooms are environmental friendly and clean. Breakfast and dinner is really good.
A good Hotel for over night. Chiapas and good breakfeast. Big and clean rooms and bath rooms. The only Bad thibg about the hotel is the Position. There is nothing arround without of the swimming hall and the shopping centre. But just for sleeping a good Hotel.
Friendly staff. Clean rooms. Very poor internet
Nice, clean, centrally located.
Nice hotel, good value
Very good Dinner, nice Location, the eventroom was a bit too warm