Big compliments to Jürgen Friebertz Excellent support during the entire process. Everything was done to my absolute satisfaction. We are very satisfied with the Clio Thank you very much
We picked up our Renault Espace today and were very satisfied with the service, advice and sales. Everything went smoothly and Mr. Tücks gave us great advice. He was honest and not pushy. Has kept us informed over a certain period of time if something came in that met our expectations. He even had the car that we have now bought come from another branch in Kaiserslautern (without any obligation to buy).
A small gift bag also rounded off the purchase perfectly. A wonderful service that some dealerships and salespeople could learn from.
Really a great buying experience and absolutely recommendable!
We wanted to buy a used car and had made up our minds. When it became specific, the car was suddenly no longer available. We could get an offer for a new car, said the seller.
When we didn't want that, we as customers were of no interest. We have not received a call back, nor have we received any alternative offers.
We were advised or led by the nose by Mr. Biesdorf.
Ich habe mehrfach versucht ein Termin zu vereinbaren hier. Jedes mal scheitere ich an sehr unfreundliches Personal. I have tried to make an appointment to get my car fixed here on several occasions. Each time I have been met by very unfriendly and unprofessional people. My questions go unanswered and even simple things like an estimate for simple service appointments turn into very complicated problems. I avoind the renault dealer in Bitburg.
Fachkundiger Service für Renault, Dacia und Nissan. Ist als Vertragshändler natürlich nicht so günstig wie Freie Werkstätten. Die Überprüfung erfolgt aber auf das gründlichste und dann erhält man den detaillierten Kostenvoranschlag.
Die Wartezeit kann man in einer Sitzgruppe überbrücken, allerdings ist das Angebot an Zeitschriften dürftig.
Das Personal ist freundlich und die Mitarbeiter im Service kompetent.
Wenig Ahnung haben die viel wenn es um die Lösung meines Problems geht. Seit November 2016 können die mir nicht erklären warum bestimmte Funktionen an meinem neuen Fahrzeug nicht funktionieren
Naja es wird besser mit der Höflichkeit am Empfang, toller Chefmechaniker.
:-) meine Garage
Super Service
Sehr freundlicher Kontakt und gute telefonische Beratung im Autohaus Bitburg,
Extrem unfreuntlich am telefon vom Ersatzteillager.
Respekt für Nissan .