Agressive and unhelpful personal. Stay away from this place.
Beware of this shop. They sold a 3000 Euro guitar and when received it was completely scratched all over the back and sides. They have since stopped responding to emails and they have also blocked me on Facebook when I messaged them there. I can't believe a store this big can be scammers.
They have a very nice selection of acoustic and electric guitars. The prices, on the other hand, are not very attractive.
New. music.
I have ordered a number of items over the years from Musicstore and I have always had some sort of problem with my orders. The worst case was about a year ago when I ordered stuff that I needed within two weeks which is a reasonable turnaround and when I heard nothing after a week and a half I emailed them and had no reply to emails. I lifted the phone and called them and was promised my order was ready to ship. I checked the status of my order online and it was CANCELLED!!! I called back several time to speak to the agent for Ireland and he was never available. I had more empty promises that someone would ring me back but the call never came.
Avoid, shop local or if you have to order from Thomann.
I've bough many products from it! Guitars, acessories and many other things, never had to complain! I am from europe so shipment is free and I can say it is really well taken good care of!
I don't understand the bad reviews, so I leave it for you to see out it goes.
I have been to Germany myself and had the pleasure to enter this massive store, staff is great and the store is really amazing. However I think they should brighten their image on the web, even though the online store and staff works really well, the webpage should show higher on google and maybe some work on the website would help too.