Name: Laguna Badeland
Address: Am Wasserwerk 2, 79576 Weil am Rhein, Germany, DE
Telephone: +49 7621 956740

Laguna Badeland is a spa, located at Am Wasserwerk 2, 79576 Weil am Rhein, Germany. They can be contacted via phone at +49 7621 956740, visit their website www.laguna-badeland.de for more detailed information.

Location :

Am Wasserwerk 2, 79576 Weil am Rhein

Contacts :

Added by Jopie, at 01 March 2014

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 9:00 AM – 9:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Sergejs Macko

11 December 2017

Nice saunas, but a lot of old people
Camila M. G. Gobbo

27 November 2017

Our worst experience as a family ever.

On Sunday, 17.09.17 we spent the day at Laguna. We live in Switzerland, 50 minutes away from Basel. We have 3 children, of 8, 10 years and 11 months. When leaving the pool at 17:30 my husband realize his locker was open and everything had been stolen - but for his shoes. That included his clothes, car keys, keys of the house, all family documents, credit cards, mobile phone and cash. The locker was not forced - and it was just below a security camera, what didn't seem to bother the burglars.

We had no money at all on us, no way to contact people, no extra keys to the house – not to mention my husband had no clothes but the swimming trunk. We reported to the personnel, but they were totally unprepared to manage this situation and their behavior was unbelievable, some indifferent, some suspicious, some rude. The police only came around 20:00. By 19:20 our kids were complaining they were hungry, we had no mean of payment, and we ask the front desk girl if she could give them anything from the restaurant before it closes. She answered, to our astonishment, I quote: “You never paid me a beer, why should I give you anything?”. My husband argued with her and she started shouting on us. From the beginning she was unfriendly and treated us as if it was our fault. The only person in the personnel that was attentive in the beginning, making the search in the locker room, just disappeared around 18:15 without a word. We only had help from some other customers - including to give my husband some clothes. After the police left we called a taxi and we were lucky to find our neighbor at home, who had a copy of our door key, otherwise we don't know what we would have done - and how to pay the taxi + hotel for the night.

Nobody in Laguna seemed to understand the trouble we were on. There was no manager or anybody that could answer for the business. They did not offer a phone, an internet connection, a place to stay while waiting for the police, clothes to my husband, a snack for the kids, any support for the baby (who was out of nappies and food). Any of this would come with almost no cost for them, but would save lots of stress for us. How can they see their client in such difficulties not provide, at least, a solution for transportation back home? Every visit to this place cost us 150 euros in entrance fee plus lunch, do they estimate the cost of loosing a client for good? We lost on that day around 750 euros (including 200 euros for the taxi back home). Not to mention the emotional stress and moral damages for the family. Hopefully the documents and keys were found and delivered to my husband by the police on the next day.

The administration claim they have no responsibility for property inside the lockers, but if customers cannot trust the lockers to store the car keys, their business is simply not feasible. We will never return to this place.
Paul DAVIES

16 August 2017

Very good indoor and outdoor pools. The kids LOVE this place!
Jakab Kaufmann

30 July 2017

Very relaxing! The pool area is a bit busy in school holidays though
Peter Sebbel

27 May 2017

Great with children
Alexander Ball

09 May 2017

great for kids, from the very small ones to the big ones. can be really crowded though. I don't find it very relaxing and would go elsewhere for that purpose.
Ilario Musio

05 September 2016

Great for families and kids. Can be very crowded on weekends.
Yannik

05 May 2016

It's fun.
Dark Knight

08 March 2014

Before the reconstruction it was a paradise for young and old. Today (2012+) it is just another boring water house for mostly big families with small noisy kids Epic, epic fail!!!