Cancún Restaurant

Location :

Rathausstraße 5-13, 10178 Berlin
Added by Jopie, at 09 October 2016

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• Luca D'Andrea

  09 December 2017

  Average to low quality food.
  The worst service ever
  Plus we had to argue as they wanted 10% tip that, of course nobody of us left.
  Never asked for a tip in Germany and nothing about it was written on the bill.

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• SlothyGirl0712

  26 November 2017

  Great food, loved it. Amazing service, fast and hard working waiters. Good to get a nice beer or cocktails!!! And the food is on point.

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• Manuela Matz-Williams

  15 November 2017

  Very bad experience! We were 9 people and asked to sit outside since it was way too hot inside. After being seated we had to go in and ask for a waiter who was very rude and told us that he could not serve us outside. We asked to speak to the manager but were told that he was too busy. Why have tables and seat guests outside when you are not going to serve them?

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• Cenkius Degen

  13 November 2017

  Worst Waitter behavior Ever seen. we stayed 5 days un Berlin and visited hundreds of restaurants and this was the only were the Waitter was pretty unkind and angry. He pressed us in a very bad way for letting tip.I have travelled all around the world and I have never seen such a bad behavior with the customers.

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• Scott Robertson

  05 July 2017

  Would have given zero stars if possible, worst dining experience of my life.
  
  Firstly we spent the better part of fifteen minutes merely waiting for the menus.
  
  Eventually we were served ordered a tower of beers and our mains, we were given the incorrect beer and I received a very unclean glass, although with it being a lads holiday I picked the debris out the glass, poured my beer and persevered on.
  
  Then came the food which was handed to us after an alarmingly short ten minute max wait. The waitress who brought it could not decipher the difference between enchiladas and tacos. I ordered chicken and beef enchiladas, only received beef. A friend ordered fajitas, which were cold on arrival, lacking in additions, and had 3 tortillas which was far from enough. Another ordered tacos which were somehow soggy and dissolving on one side but crispy on the other.
  
  The waiter never once asked how our meal was during our meal, when I said to him I was not pleased with the meal at the end he then began to argue with me about what I ordered. He then did not apologise for any of the issues detailed.
  
  Eventually we received the bill, put down the full price of the meal (60 euros for a meal we didn't like) he then had the audacity to stand over us tell us "tip was not included" and stood until a tip was given.
  
  All in all would not send my worst enemy to this "restaurant".
  
  Please avoid.

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• Christopher Jacobsen

  23 February 2017

  The food was sufficient quality. Service was fast and efficient. Loud annoying pop music plays continuously, and the place is fairly noisy due to the large number of tables. Eat here for a quick and satisfactory meal.

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• Tendelina

  29 January 2017

  Good food, great cocktails, very nice prizes - the service could have been better.

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• Olson Yarzagaray

  24 December 2016

  The food here is awesome and they have good service too

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• Chris J

  04 November 2016

  This place has so much potential! We came for a Sunday brunch! The space is big and spacious. Theme styled Mexican restaurant. It was a zoo. Understaffed, feel sorry for the student waiters running around doing everything. Not organised. Plates are not removed from our tables, maybe after 1 hour.
  
  Buffet food was not great quality and ingredients. Food was cold/warm, not hot! Told the workers the flames are out under the buffet holders. Often food was empty and not replenished, this due to lack of kitchen and restaurant staff.
  
  Salads were good!
  
  Deserts were probably bought pre-made from a grocery store.
  
  We would not go back here again.

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• Michaela Söderholm

  16 October 2016

  Don't recommend this place at all.
  
  First, we had to wait over an hour to get our food. During that time we saw a group of four just leave the restaurant (without paying their drinks) because they didn't want to wait anymore.
  
  And second thing is that the quality of food wasn't all that good. We only ate half of the food on our plate because it just wasn't good.

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