Never on time. No point of taking appointment and waiting for another 20 min
nice and friendly people, the security guy was very strict with appointment time. I had an appointment for 17:30 and arrived 10 minutes early but wasn't allowed in till my appointment time 🙃
They denied to clean my Airpods with the reason- because of corona, i mean they are also touching phones of other people how can cleaning Airpods be dangerous? I understand the fear and precautionary measure but if you are touching other phones from customers and helping them out, what is the big deal in cleaning Airpods then?
Going to the Apple Store is always a delight. The staff is incredibly helpful and friendly. Booking consultations is very easy, and sometimes if there aren't any free slots on the same day it's easy to book others within the next 2 to 3 days. You can also find the latest apple devices.
In my first visit, a man accompanied me; he answered all my questions quite normally but he wasn't very much friendly, he was neutral.
In my second visit (just an hour ago), a women accompanied me; she was quite helpful, friendly and cheerful. She even gave me some advice on a couple of problems I was facing; she was wonderfull.
Even though I was satisfied with both of my visits, I enjoyed my second visit a lot more.
Am gonna come to u guys and it would be mu first time ever being in Apple store i hope u treat me well
and wishe u all the best
I always wonder what’s the deference between buying an Apple product online and in the Apple Store. Today one staff in the Apple Store Dresden Altmarkt Galerie let me get the answer!
If you buy the product online, you just need to make some clicks and the most wonderful is, you don’t have to talk with racist and unbelievably unfriendly staff!
The staff was introducing some new functions of iPhone X. Then he talked to two European guys and hope they could reserve one. Those two men just went away and then I went to the staff and asked him “if I reserve the iPhone X now and here, how long do I have to wait?” He just said “ check on the website and ask the computer!”
What a wonderful answer!
Very fast response. Display replacement on MacBook Pro made in 5 hours! Very good specialists. Great!
Staffs are so friendly and helpful. They gave me an answer in everything that I asked and always stand by for helping.
Good to have one around the corner! 👍🏻
I got good service every time I had an issue.
The staff is really knowledgeable!
Three times the worst and most arrogant service:
First time: wanted to try the apple watch, store was almost empty, but "no one had time and you don't have an appointment for that".
Second time: had an appointment for a repair, had to wait 40 Minutes - left my phone there, they wrote me an SMS when it was finished (haha) and offered no obliginess for the 1 year guarantee on my phone.
Third time: sent me to Saturn, because "it's too busy here for your problem" - needed to buy a sleeve for my iPhone.
Switches my phone to Android because of their 'Service'.