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Added by Jopie, at 12 May 2017
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15 Reviews
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12 November 2022
I give Hilton Prague Old Town a solid 4+.
Good breakfast selection, nice clean rooms and for most parts a nice, calm and quiet atmosphere.
The check in process took way too long, yes sure I had two make two separate bookings due to a change in flight schedule but I was in contact with the front desk before my arrival to sort this out but unfortunately that did not really help a lot
Would I book this place again?
Probably not.
Don't get me wrong, the hotel is nice but in all honesty I've stayed at better hotels that have less stars.response / report this review -
06 November 2022
Well maintained hotel with professional and friendly staff. The room was pretty big and clean. The breakfast buffet is very extensive and good, and you can order omelets freshly made. The restaurant also serves great food, the goulash is recommended!
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29 August 2022
One of our better experiences at Hilton. All the staff were very friendly and went out of their way to help. For example, we stopped at the member lounge one evening and were told no seating was available. The host took us down to the bar and then had food brought from the lounge to our table. A full service restaurant is available for breakfast with a buffet that has anything you could want. Full service bar was a nice place to stop for drinks ahead of dinner. The room was spacious and very comfortable. Mini fridge and safe were in the room. Big fluffy bath towels in the bathroom. Hotel is a short walk from all Old Town Prague attractions and bars/restaurants. Concierge desk available. Two thumbs up.
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19 August 2022
Very good location, nice hotel but unfortunately the price is to high in comparison with another hotels in Prague. Rooms are very small, bathrooms as 3* hotel, but the service- 1'st class ! Very professional especially in the restaurant, Ladies are so kind and so professional and at the bar - Men, as well. Breakfast very good and delicious coffee:)
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14 August 2022
Our stay at the Hilton Prague old town hotel was really good. The hotel has a great location, the iconic landmarks of Prague are within walking distance.
The hotel itself is clean, parking is available nearby at 600kc a day. Parking place has maximum height of 2.0m, it is quite challenging to park there, but over the course of our 3 day visit it was never full.
Due to the diamond status of my wife we received an upgrade to a 9th floor suite (928) the room itself was nice and had some nice views of the city. The bathroom clean but placement of a toilet all the way in the end was not logic.
The breakfast menu is extensive, also a lot of options children would like. Special omelettes and sandwiches can be made on request. These are worth it, so give them a try.
What makes this hotel exceptional is the staff, the hostess at the breakfast always greeted us with a smile and lead us to a desired table. The staff is really attentive when it comes to needs of the guests, they notice gestures and empty plates.
A special compliment for Mohamed who was working in the executive lounge on Wednesday and Thursday. He knows what service is all about. Gave us some great sightseeing tips and had a friendly chat with our family. Some people have a passion for hospitality, thank you Mohamed!response / report this review -
23 November 2017
3 minutes walk to historic downtown Prague.
Other than that it's a Hilton. What should I say about that? It's just in a great city.
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10 November 2017
A nice clean hotel with good sized rooms and very friendly staff. The location is particularly convenient, the rail line is right next door and you can walk to many tourist spots. The normal amenities you expect in an American hotel are in the room. The atmosphere in the hotel and the room is quite.
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16 September 2017
I am a Hilton Diamond Member and have stayed in Hilton properties all over the world. The Hilton Old Town Prague, hands down, has the very best staff I have ever experienced. From the General Manager through the wait staff, the bell men, executive lounge, main lounge to maid service. THE BEST EVER!
The airline misplaced our luggage and the front desk was on the phone helping us locate it and getting it delivered at 3:45 AM. Tereza L. in the Executive Lounge and Daniel in the downstairs lounge at two of the "BEST" hostess and hosts I have very seen. Wonderful, wonderful people.
I cannot say enough about how wonderful this hotel's staff treated me and my wife. They are a SIX out of Five stars. They helped make our time in Prague all the more special. Thanks again to all the staff!response / report this review -
26 August 2017
Great hotel and friendly staff. Centrally located, right next to the yellow metro line and ten minute walk to main square. Loads of good restaurants within walking distance and area is safe. 20 minutes cab drive from airport. Gym is best I've seen in Prague hotels I've stayed at and there is also a pool. Breakfast is also good.
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18 August 2017
I like it, but I couldn't give 5 stars. The service and breakfast are good, and the room is comfortable. But
We booked in advance a room for 3. When we arrived they sent us to a 2 bed room, and prepared the extra bed only when we arrived. (For me, they should have already prepared to receive 3 people).
In the overall the hotel looks very old fashioned, the room and the dinning room looks old to me.
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06 July 2017
Perfect location. At the corner of everything! Great lounge. Great room.
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29 June 2017
Elegant. Quiet. Perfect location. Good room service but quite expensive. Good fitness centre. Good food. Small swimming pool.
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26 June 2017
Great location (walking distance to old town square and tram/metro stop right across the street), nice and friendly staff and good lounge service.
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22 June 2017
Stylish, well-mantained, perfectly located.
The meals were also top-quality.
I liked the seating organization of the restaurant, with plants between tables, which offer a feeling of discretion.
Overall, nothing to complain about.response / report this review -
19 May 2017
A bit worn down and in need of an upgrade. But what it lacks in looks it makes up for in location and friendliness of staff
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