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17 Reviews
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12 May 2018
Had lunch up on the roof top restaurant. Great service and venue! Fantastic view of the city. Definitely recommend it.
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07 April 2018
You have to be there at sunset enjoying the view with a daiquiri or piña colada.
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11 March 2018
This ISAs good as it gets in Cuba. Nice hotel just rough around the edges. Not quite 5 star standard.
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01 March 2018
One of the worst levels of service I have ever seen:-
- The staff are rude
- They do not speak English
- Concierge has a beyond basic understanding of Havana or any of the destinations
- Check in process is tedious
- At every juncture you are asked about your room
While the Kempinski is a brand new hotel, I would highly recommend the Saratoga instead which has old world charm and experienced staff which have been very helpful at every turnreport this review -
21 February 2018
The best hotel by far in havana, maybe the only place with free high speed internet, excellent customer service.
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26 January 2018
The best service I have ever received from a hotel!
We did not even rent a room and the employees there treated us like family!
Me and a friend were left behind by our tour bus which was suppose to take us back to our resort in Varadero. We had no money and no way of getting home. We wandered into the hotel just to use their phone to call our resort back in Varadero. Roy, Denise and Randy who worked at the front desk, all of them assisted in making sure we got back to our resort safe and sound. They did not have to do any of that for us, but they went above and beyond to make sure that a few tourists like us were able to get home safe and sound.
We will definitivly be staying at this hotel next time we are in Havana. We will not forget what they did for us and are forever grateful for the amazing staff's help!
Thank you again Roy, Denise and Randy!report this review -
17 November 2017
amazing experience this place is for relaxing and nejoy an amazing view from havana, i do recommend this place ......best in all havana
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05 October 2017
Gorgeous, comfortable and very expensive, luxury everywhere
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03 September 2017
Very luxurious and hence very expensive hotel. Prices are not for normal people - either they aim at bussinesmem or for gangsters :) Anyway ... it looks beutifully at night, romantic and moody. The personnel is extremely helpful and polite.
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01 September 2017
Excellent hotel with great WiFi. Very nice rooftop pool and bar!
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24 August 2017
Brand new facilites and world class service in the heart of a vibrant city. Don't forget to take a quick look at the exhibition in the Bazar (-1 level) and make sure you sip a Daiquiri at the Constante bar in the second level, while you learn the story of this wonderfull drink.
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30 July 2017
Finally a real 5 star hotel in Havana with a luxurious shopping mall. Stunning place in the heart of Havana
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02 May 2017
El Hotel Manzana no puede ser analizado fuera de su entorno: son muy fuertes los vecinos.
El Museo Nacional, el Hotel Plaza, el Hotel Parque Central, el Inglaterra, el Telégrafo, el Gran Teatro, el Floridita, el Edificio Bacardí… no es esta obra un ente independiente, aislado: renace en un escenario lleno de protagonistas destacados que ya matizan al lugar.
Y en esas relaciones con el “vecindario” es donde -probablemente- el Manzana vea concretada -o diluida- su personalidad.
El sistema de galerías peatonales que lo atraviesan en diagonal, algo interesante y divertido para el caminante, que de pronto se encuentra viajando según direcciones oblicuas a la red vial, ha mantenido una buena relación con el entorno, y ahora se convierte en una traba funcional: entorno vecinal VS servicios hoteleros. El tiempo dirá…report this review -
13 March 2017
Jaison Tumani Samsung Discovery
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19 February 2017
Será el mejor 5 estrellas de Cuba en breve, el tiempo dirá si mantiene esta categoria
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09 January 2017
ANTIGUO CENTRO ESTUDIANTIL, DONDE REALICÉ MIS ESTUDIOS SECUNDARIOS.
CON UN COMPLEJO DE CENTROS COMERCIALES Y CAFETERÍAS EN SUS PASILLOS DE LA PLANTA BAJA, HOY EN REMODELACIÓN.report this review -
01 February 2016
My buena experiencia
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