We visited this resort from it's sister resort Brisas Los Galeones. The resort and beach are great, the staff could be more pleasant.
Very quiet place. Nice staff. Mountain all around wonderfull
Great service. Excellent Food . Great Animation. Beautiful Beaches. The people are friendly
I had one of my best vacations here. The rooms were clean. The staff were so friendly and were calling me by my name after a couple of days. I had a bit of a challenge for food but only because I'm Vegan and limited to what I'll eat.
Looks great and the staff are amazing 2nd time here and will go again :)
Relatively amazing place to relax with beautiful scenes, food ok (could be much better if you take your spices with you), friendly staff.
I was in this Resort last week and despite of the pool is under construction. I enjoyed the place. It is clean and friendly workers. I will be going back again during my next vacation schedule. I do recommend to wear water shoes in the beach other than that food is excellent and I do love this place very much.
I don't even want to give this place a star because it was so bad . I went back twice . Each time was terrible . The service , the food Everything . Even the room was not good and I had a ocean view room . The walls and ceilings were so thin I could hear the people in the room next to me. Everything was just not good in that place . Never going back ever
First of all, let's remember that this is Cuba. I have been to many other places claiming 4-5 stars with much poorer food, service, rooms. I can really say it for once that this is the only place I would go back in Cuba.
Food: everything that I needed. Fish, meat, veggies and it was delicious. I did not have stomach problems at all and this is the first time. People were complaining that they did not have burgers or spaghetti. Really ? Why would you want to eat that junk ?
Rooms: well maintained. We had hot water everyday.
Beach: private, beautiful, you can swim to corals, walk and swim further away in cleaner waters. I really enjoyed the absence of other hotels nearby.
We took an excursion on scooters and visited local people, highly recommended.
Visited from Nov 2-Nov 9, 2016.
Had a great time. Staff was amazing. Plenty to do. Great day trips.
Resort was clean and well maintained.
As long as you remember that you don't go to Cuba for the food. Doesn't mater what resort you go to in Cuba.
Great spot too relax for a week .Food was good and great staff! Rooms were better than expected and elevators worked fine last March. Weather was perfect if u want hot and scenery was reaally nice. Scooter tour we recommend,lots too see and bring sunscreen !! Enjoy
We were in this hotel from December 24, 2015. Lady who met us in Airport told us that we will have Nautical excursion on the boat and snorkeling. We booked it for Monday, as I was told in Dive center that this could be just in Monday and Tuesday. When we came in time, we saw that 2 divers was waiting for boat be back from diving in the morning.
Employee of Dive center told us that it is not good condition for snorkeling, and for next Tuesday and Wednesday boat already booked. As we learned from another tourists Dive center never do any snorkeling excursion as it is free from company
, so they tell what they want just to get rid from tourists who insist to have it. When one lady who was doing diving with them convinced Master diver to take us to snorkeling, he just did bring us and tell: ''Here a reef , go''. He set in the boat and was extremely impolite, we felt that he was doing big favor for us.
During week we never saw any snorkeling excursion, either boat excursion, as they did just diving for money.
So we were put in very upset situation with this free excursion, as Dive center never does it and very rude with tourists who try to get it. Nothing free in Cuba. Cuban service could be satisfied if you pay tips regularly,
The food was the same and very often no tomatoes and fruits.
Cockroaches came in room from outside, we put towels under the door,to prevent them.
Beach could be not bad, but little black fly bite us as the vegetable garden was just closed to beach and they put horses to feed close to beach as well. The long chairs are very old and broken.
Swimming is very poor as in the bay water is very shallow and no transparency, algae covered the bottom of ocean.
As we are good swimmers we swam to coral reef, in the morning you can see corals on right side if the ocean is calm, But the current is very strong, you should go out on the wild part of the beach.
We did not see any fish in bay, may be 2-3.
We took trail from parking lot and turned cliff, 200 m, there is water protected by reef, no current and more suitable to swim, we swam along the reef.
We liked our room as it had nice ocean view, lady cleaned every day and changed towels, we gave her very good presents.
As I took VIP, we had minibar, but I asked to feel it myself, and they did it just ones, water we took in Bar.
As we like to swim in transparent ocean , this is not place for us. We did not like behavior of Dive center employees. In general, we were in Cuba.