Service is not the best. No sugar in the coffee area.
Due to a failure caused by KIA we had to wait two months in addition (!) until we received our car. This caused us more than 1.000 USD for a rental car. We did not receive any compensation although we paied 50% in advance and 50% after one month (more than 30.000 usd). Absolutely not recommendable!
Car maintenance
Buena atención. Muy amables!!!
La atención no es muy buena.
The staff is friendly and know their products.
They took a $1000 deposit for a KIA SUV back in November 2016. The car was supposed to arrive in Costa Rica Janurary 2017. Each time I checked they said the car was stuck in customs and would be released the next week. Never happened. Now I asked for a return of my deposit and I had to sign a request and they said I have to wait 30 days. They never returned the money into my account as promised. Don't believe anything they say. I wasted 4 months dealing with them. I had to request the deposit be returned from the credit card company. Now I will ship a new car from the United States and bypass these guys. Caution when you deal with them. Not 1 of their promises came true. Shame on them. I would love to personally speak with the owner Isreal and tell him the real story about how his clients are treated and that we cannot rely on anything his management promises. Really he deserves to know that they are destroying his reputation and the reputation of doing business in Costa Rica. Shame, Shame. Of course the incompetent managers there will shield him from this and only tell him that things are great and everyone is happy happy. What a joke.
Didn't like their service
El servicio y la atención muy buenos
Very nice experience and very clean only one thing, they are a bit pricy.