It’s definitely pricy compare to a local mechanic. In my experience:
Took 2 days to make a 20k maintenance check up. And wanted to charge me, $400. Just to look over the engine, because my car had a squicky noise, change the oil and change 4 spark plugs and engine air filter.
The personnel is not on your side at all and you can feel they want to go on with their day and doesn’t care about your money or time.
The mechanics are outsourced from the dealer, so they have total discretion over what they can say to you or the parts they “need to change”. And when you want to make a suggestion or complain, they just tell the mechanics manager. So it’s pretty useless to complain with the same person your dealing with in first place, because as I already said, the workshop is diferente from the dealer, so if they want to change the tires or change everything because they feel like it, they will tell you.
Typical car dealership selling Suzuki and Changan.
Good cars
Great service and attention
It's a good ok dealership.
Very lousy customer service when ordering auto parts over the telephone. Unfortunately I have no other source of Suzuki parts. The person i must deal with has screwed up another order, and after I send mistake parts backthey ignore me both on telephone and by e-mail.
Just purchased a car at this location and I have to say that the salesman and the manager were very professional and most importantly good listeners. They helped me make a good selection on a vehicle and were fair during the negotiation process. Make sure that you get the test track/test drive, especially on sus. I will edit this post on delivery of the vehicle based on satisfaction on delivery.
Is not the best service in town I just go there because I like the Suzuki brand cars. But the dealer is not good at all.
Buenas.
El servicio es pésimo,me dieron los dos repuestos del lado que no eran. El que me atendió en la caja no entendió mi pregunta y no supo responder. Además a que me cambien los repuestos y uno los repuestos que me cambiaron está malo. Muy frustrante tener que ir de nuevo. Como consejo si compran algo revisen que sirva y que sea lo que realmente necesitan. Osean revisen que funciones y que sea el repuesto correcto.
Son una pega de chorizo.
Nice
no parts available for my car.
Good