About
Location :
Added by Jopie, at 31 December 2015
Opening Hours
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 7:00 AM – 6:00 PM
- Sunday 7:00 AM – 6:00 PM
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10 Reviews
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07 February 2018
Well, our experience was actually quite good with this company. Yeah, we did'nt got an automatic RAV4, but we got a discount for our stick shift.
Yeah, there were quite many dents and scratches, but we marked all of them on the rent document, and there were no problems with handing the car back.
And yeah, we had to pay 1000 USD deposit, that we were not aware before, but it was released within few days after rental.
Overall we got a good price for a 4WD SUV, the car was clean and served us well during our trip in CR.response / report this review -
11 January 2018
Avoid them at all cost. They first refused to give us the booked car (RAV4) but instead offered a Toyota Corolla. After some discussions they gave us a stick shift RAV4. The 4th gear was making noises from he beginning and after a few hundred kilometers the engine exploded! They blamed us and explained us that we need to use the clutch before switching gears - oh really? We are driving manual transmission cars for 10 years, we know how to drive..
Crappy rental car company with no service - better pay more and avoid these scammers..response / report this review -
05 January 2018
Careful - google maps directions to this location are incorrect!! Set it to budget car rental. Anyway they rented me the most destroyed vehicle I've ever seen. Dents and hanging car parts everywhere. Wonder if they'll try to charge me for that previous damage. Not super friendly staff either.
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27 December 2017
Because 0 stars are not possible. Friendly service that is the only positive thing, unable to give a convincing answer. Rented a RAV4 for a Daihatsu Terios, lost 2 hrs.
Do no waste you time, there has to be something better.response / report this review -
23 September 2017
If i could choose Zero stars i Would Do it right ahead. Apex and also Budget is the worst Company i ever rented from. Their service is horrible, unfriendly and insulting. We didnt get the car we booked so They insisted we have to take a smaller one. We didnt accept so the manager promised us to Pick us up from Our hotel the next morning with a Shuttle and then give us the correct car we booked. We agreed in these terms and went to the hotel. The next morning we wartet desperately for a Pick up which didnt Happen. We took an uber to the rental Place abd when we arrived they still didnt not have our car. Not Helpful at all another Manager asked us whats wrong with us and that we should just take the smaller car (in an aggressive and very disrespectful way) in the end we got a super shity car with disfunctional Breaks and a lot of broke parts. Never in my life will i book a car with this Company again.
Dont let you Trick from cheap prices and Fals promises!!response / report this review -
10 March 2017
Ladrones. 500 dolares me cobraron de los mil que deje de deposito . Cuando entregue el auto me dijeron q estaba todo bien y q me devolvian todo el deposito . Ya estoy reclamando. No se los pienso pagar manga de ladrones
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07 February 2017
Service-minded and no problems using the wifi. Remember to have a large amount of cash on your credit card. They reserve a large amount.
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14 September 2016
Be careful when you rent from Apex. They will hose you if you let them. Use a credit card that provides insurance and waive any insurance offered by Apex. Drive carefully and don't wreck the car. The cost of the insurance provided by Apex may exceed the price of the rental. Use your cell phone to make a video (with the attendant present in the video) to document any evident damage before you drive off and post it as soon as possible on a social media source such as Facebook. Pay attention to where you pick up the car so that you can find it again when you return the car. The cost of GPS may also exceed the cost of the rental. You can use google maps on your smartphone just as well. Cell phone towers abound in Costa Rica and cell phone internet service is good and inexpensive. There are many places to buy an inexpensive Costa Rican SIM card for your phone. Make another video when you drop the car off so that they don't try to charge you for any damage that you're not responsible for while the attendant is present when you return the car. Allow at least an hour for the time that you arrive at the rental return so that you won't be delayed getting back to the airport.
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01 March 2016
I have used APEX in December/January 2016. Don't do it. To return the car is very difficult as they are not within the airport and there are no signs anywhere. As I was late and did not have time to navigate in the airport maze I left the car at the airport parking (where all the other rent-a-car are) and, obviously I was charged more. Anyhow they charged me for the GPS which while I took the car was promised for free. When I asked by e-mail for a chargeback (120€) they first answered that they would do it and after 2 months i still got nothing. BETTER TO SPEND A LITTLE BIT MORE BUT GETTING A RELIABLE SERVICE AND BILLING.
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07 January 2016
I rented a car at their location in Liberia, Costa Rica for two days in December 2015. I know that I didn't make a reservation and that there were no cars available at other rent-a-cars around. However, I think $180.00 a day is way to expensive. Next time I will be sure to avoid them.
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