Demora en los trámites, no hay un teléfono de comunicación, la información de atención al público está desactualizada y muchas veces está cerrado y uno pierde el viaje. Tristemente pésimo.
Too late to request documents, poor service and unemployed. Hopefully there is an organization to provide better service to the citizen.
As it is possible that this entity has the disabled hours from 12pm to 1pm, it is an entity that must attend continuously, the service is terrible.
With the change of Registrar, people are kinder. There was a character who fortunately no longer works there. Thanks
El señor ROBINSON RAMIREZ que atiende en la ventanilla de registro de Soacha, todo el tiempo está pegado a su celular y no trabaja, no saluda y entre dientes contesta cualquier cosa con tal de deshacerse del usuario.
Unfortunately, the response times to the documents filed are not met, so it is necessary to go up to two times, this service could definitely improve as well as the attention of some of its officials.
They do not give the information from the beginning. I arrived and told the guard that I was going to request the correction of a security certificate, he pointed out the line I had to do. At 9 AM there were 3 people. I got to the window and they told me that I should ask the guard for the format. 😒. He passed it on to me reluctantly. I filled it up and had to queue again. There were already 6 people. When I returned to the window they told me that I should attach a copy of the deed and a copy of the certificate of tradition and freedom.
I do not understand why being public officials they have a contemptuous attitude towards people, they make the procedures more delayed for the same reason that they do not want to work, unfortunate.
The worst thing in customer service offices, my certificate of tradition and freedom lasted two and a half months to come out and it went wrong. The correction was delayed for 15 more days.
The worst, the procedures are eternal, what normally in Bogotá takes 15 days, there it takes 2 months, only turtles work there, terrible service, they should re-merge it with the notarial and registry of Bogotá so that they learn what agility is!
Poor service of the delivery of minutes, they send every eight days out of queuing between older edults in the weather of sun and water, the minutes to claim are never ready, the temperament of the officials of the document delivery window is of poor attention to the public, an official told me to pass a right of petition, it's the last straw.
My God, the procedures are super slow, no one answers anything, they tell you 15 days and it ends up being a month and a half or 2 months of paperwork, there is no number to call terrible service
El “señor” de la ventanilla ROBINSON por hacerle un reclamo del por qué nos hizo adelantar un trámite equivocado, me insultó. Es un atrevido, porque tras de que no supo decirme que hacer y si me hizo perder 20 días, me trato terrible. Es un grosero, yo únicamente pensaba en sí así trata una usuaria, cómo tratará a la esposa. PÉSIMO EL SERVICIO DE PARTE DE ESE “SEÑOR”
A MI ME HA IDO MUY BIEN GRACIAS A DIOS, POR LO VISTO HA MEJORADO EL SERVICIO, LOS FELICITO Y QUE CADA VEZ SEA MEJOR.
Que bueno que ahora este esta institución en Soacha. ojala no le entre la corrupción que he llegado a otras oficinas de registro del país.
EL SERVICIO ES PÉSIMO Y GROSERO, ME INDICARON QUE CON LA C.C O DIRECCIÓN NO SE PODÍA SACAR EL REGISTRO DE PROPIETARIOS DEL PREDIO QUE AVERIGUARA EN OFICINA DE BOGOTÁ "EN CUALQUIER OFICINA SE PUEDE"ME ACERCO A LA OFICINA DEL CENTRO CLL 26 CRR 13 Y ME INDICAN QUE ESTE PREDIO PERTENECE A SOACHA, QUE FALTA DE SERIEDAD Y ÉTICA EN EL SERVICIO Y SUS SERVIDORES, POR FAVOR INFORMEN CON CLARIDAD Y AMABILIDAD.
Pesimo servicio, con el paro pagamos los que nada tenemos que ver. Malo, malo
Pèsimo servicio