The place has a great location if you want to be close to Medellín Downtown, the facilities are modern and clean, and stuff was nice. However, the in suite shower does not have a door or even a curtain so the water runs everywhere. If you are planning a getaway with your significant other, go for it; nonetheless, if you are planning to stay with friends sharing expenses. It won't be a good option.
This place is a trap. Scam. First of all the location can't be worse. Its a scary area waiting for naive tourists to be robbed. We reserved 2 rooms with 2 months of anticipation. When we arrived they found the booking but they didnt have rooms and they couldn't care less when they told us oh sorry we don't have rooms left we don't really care about bookings. Their phones dont work. Their staff is rude. Rooms are expensive. They lobby looks like a cheap bar. Make yourself a favour and book a real hotel somewhere else. 11pm we were going around medellin in high season looking for a hotel. Basically the nightmare of any turist. we found good hotels in Laureles. Stay away from this SCAM!!! By the way the parking lot is a joke that fits no more than 5 cars. So your car will be on the street in the worst neighborhood of Medellin.
HOTEL LOCATED NEAR SUBWAY, PARKS, MUSEUMS, SUPERMARKETS, TERRACE WITH PANORAMIC VIEW OF THE CITY, ROOMS WITH A MODERN AND SOPHISTICATED TOUCH, COVERED PARK, EXCELLENT PRICE.
Great location near busy central metro station. Not too noisy in upper room. No real window in room but great view from breakfast/bar terrace above. Staff friendly and helpful. Attempted fancification impractical, but hotel clean and not expensive.
Rooms: clean, no Windows, cold light
Staff: not helpful, not motivated; don't speak english
Location: close to Metro, downtown
Breakfast: in Hostels you get a better breakfast, it's not what I imagined under a "breakfast buffet"
VIP rooms were great, tho the shower didn't work so well. Location for non local could be a little sketch after dark. Staff was extremely nice and helpful.
the near downtown location is very helpful and it was a very clean hotel compare to some in the area.
Great interior design, beautiful terrace with breathtaking view, nice breakfasts, helpful staff. But no one speaks English and rooms have pretty bad insulation. Also as it is located in historical center I would avoid to go out after dark as it doesn't feel safe.
The location is basically a nightmare, it is right by a crowded and seedy street where a bunch of buses pass (LOADS of fumes) and homeless people hang out doing homeless people things (harassing passersby, huffing glue and acting crazy). Once you navigate your way through a maze of filth (taxis also get lost finding the place), you will be greeted by probably the worst receptionist in the history of civilization. Constantly overwhelmed, brimming with excuses and as rude as she is judgmental, this woman will single-handedly ruin your stay if the seedy location does not. It is a shame because the hotel is relatively modern, comfortable and a good value. The rest of the staff is also pleasant. But, ask yourself, is unsafe and repulsive location in which one is hosted by a Medusa really the atmosphere I want on my vacation or business trip? Look elsewhere.