Terrible service they don't answer.
Bad, they do not serve people well, they do not respond, the attention they provide is unpleasant.
Terrible service I have been calling for several days to make an appointment and they are not able to answer And one goes to make the appointment personally and they return it With this disastrous service they let him die.
u and definitely not the worst, they do not answer the emails. nor the calls, HORRIBLE SERVICE. NOT A STAR IS DESERVED
The service of making an appointment is very poor, they have you online and they don't even assign you an appointment, which wastes money and time.
I do not understand why there are no medical appointments ???? Where can I go so that you can give me a medical appointment for my mother who is ill, please, someone who answers me 😠😠😠😠
For the laboratory that complicates; since they invented to give 80 cards to have the right to take some tests that the doctor asks for. They say that one should be at 6am, and according to the watchman you have to get up early. There are several sites for laboratory samples, because they do not verify if the person corresponds to this area and if not that they go where it corresponds. Those of us who have the right to this area leave us OUT.
I have to admit that before the quarantine and this pandemic the pink house had an excellent way of assigning appointments but suddenly its system became obsolete, bad, not efficient, making an appointment by phone is a waste of time, hours and hours in be treated, reaching position 1 they hang you, for the worst web page ever enabled, that is, we are going to have to complain to the Superintendency for their poor service in terms of assigning medical appointments
Terrible service both on the phone and in person, so that they tell you what a telephone appointment if they don't even answer, the service is very, very terrible.
It is a lack of respect with the user, I have been trying to make an appointment for 4 days, they assign them a turn in the call but they never answer first, the time of attention that they answer passes. (The estimated waiting time goes up as the shift goes down) and the supposed representative who attends nowhere appears.
The attention is terrible, they don't make medical appointments, they make you call one and they never answer, you go to the health post and they tell you that only by phone, these people do not want to work and the pandemic is used as an excuse, how sad
Biosafety protocols are lousy for an entity where health is prioritized.
Very bad attention, I am trying to make an appointment since November and I have been to the pink house twice, they only tell me that I should call and call and wait 7 hours so that when I was in position 2 they would cut me off and the 2nd go they told me that I would leave The data and 2 cell phone numbers of which they never called now on the Internet page assign me a date and this is the time that they have not assigned a time or doctor or anything, definitely the health in these places is horrible 🤕
I was trying several times to make an appointment and they put you on the waiting list number 100, 5 hours passed and I got to position number 1 and they hung up and the appointments online that you have to register and wait for an answer, because that answer never comes.
This institution deserves to be reported to the superintendency of health.
It's a disaster 2 hours and 50 minutes and when they go to answer it hangs up
It's bad I'm trying to make an appointment and they leave me for a whole morning or an afternoon waiting for my turn and they hang up on me, they don't answer me and now they leave me hearing everything they were talking about and they didn't take my call
You call and when they answer you, they take the wrong data or say that the call is cut when it is heard perfectly
I have called twice to request an appointment, they wait an hour and a half and when they are supposed to answer they hang up😡. They already go 2 times😡🤬
Mal muy mal servicio, nunca atienden. Llevo dias esperando sacar una cita
Espectacular
Buena atención de todo el personal, excelente infraestructura,así
como equipos médicos.
Buen servicio gracias
Por la calidad humana
Buena atención ultimamente
Lugar dedicado a la atención de la población de Popayán.
Mala atencion
No me pareció muy interesante