Service is good, right in front of a mall. I'm pleased with my stay but the Wi-Fi isn't the best and often drops
I love be capable to cock in my apartment. However there is a lot of room to improvement.
The room service is going to the room too many times... just give me alone.
The house keeping is not perfect organized, too many times I had to wait for them to go finish the room.
The internet is a disaster, the equipment is obsolete or just is not working. Even the installation is faulty.
The taps are not well installed you never know if this time is going to be hot or cold water.
I like this place because I use to be there for long periods of time... but as a hotel it's not as good as it could be.
The breakfast boring and the service again bad implemented in the concept. You have to beg for the coffee... And that's is a big fault. After 20 days... of the same routine I can't understand why I still to beg for it.
The omelet is ok but you need to wait 30 min for it. ... well not always is so busy...
The people is always friendly and that is a plus
Solid business hotel. Wifi/breakfast work well. Good views from the rooms. Staff is naturally nice/helpful. They deliver an above average business product. Pics are views from my room.
Good price, 3 rooms, great service
Great place,clean and very friendly staff. Only thing is the restaurant that is outside the hotel it self.
Great place for families. Very helpful and attentive staff. It's an appartement with hotel service!
Great place third visit and counting.
Una excelente opción para hospedarse en Medellín, muy buena atención de la gente a un precio justo. Buenas habitaciones, limpias y un lugar muy bien ubicado. Altamente recomendable
Excelente hotel / departamento
Friendly atmosphere. Breakfast right in your room.
Hotel is nice and Oscar is wonderful, but the other front desk staffers are awful! They charged an additional $300 US dollars for hidden fees that were not disclosed upon check-in. They forced us to pay by locking up our luggage so that we could not leave to catch our flight. It was a huge fiasco, and we had to get the police involved to get our luggage. A refund is definitely in order in rectify the manner in which this situation was handled. As a group of females, we felt very unsafe.