Great comfortable hotel but restuarants and bars closed too early.
Tidy rooms and nice convention center. Service could be better.
Great facilities and nice rooms. Bad value for breakfast
You have the hotel listed under 2 names. Anyways this is a good Westin hotel up to the usual Westin standards. There location is good in the middle of Chaoyang area. The only b bad thing was the budget breakfast which was pretty bad.
Very clean and very nice hotel. Meeting space was very adequate. Everyone was extremely friendly.
A nice 5 star Chinese hotel.
Pro: staff is very nice
Con: they try to fast you alive. 25degree in the room is a bit too much!
Had a very poor experience here. Went for a 'staycation'. The hotel room wasn't ready for sometime after we arrived (circa 3pm). In addition, on leaving some hawkers were trying to sell us tea at the door to the hotel. Just the thing our stay was designed to avoid.
On emailing to show our displeasure with the service, the person replying told us we should have told them the time while booking in advance (We did, two weeks in advance) and she questioned the validity of our claim about the man hawking tea.
After later receiving a non-apology, the girl offered us an upgrade on our next visit. An upgrade to the same room that we already were entitled to.
Hugely dissatisfying.
The Westin Chaoyang is a luxurious hotel with amazing customer service and amenities. I stayed for three nights and I couldn't have asked for a better hotel in Beijing. The breakfast buffet is phenomenal, with choices spanning both local and Western food. The pool and gym are both well maintained and are amazingly clean.
I had a suit pressed during my stay and the turnaround time was very fast. I dropped it off before leaving for my day tour and it was waiting in my closet by the time I returned.