I came here to enjoy two restful nights during a business trip but couldn't sleep well. The hotel is beautiful but the in-room AC can't cool below 27℃ (80℉) so I woke up sweating. I called 3 times, then had to go to the front desk and insist on calling the manager to get someone to look at it. They were friendly but don't care that the rooms are hot. The hotel is nice but not getting a good night's rest ruined it for me. I'm a Spire IHG member, so stay in nice hotels regularly - this was a mistake.