Bad customer service, no answer to phones and delay
Terrible service, a week ago they withdrew a sample and never responded again (phone, WhatsApp or email), so I don't know if they lost the sample or what. Irresponsible to the maximum and one as a veterinarian puts his face before a client who awaits the answer because the laboratory does not offer an apology. Are the worst!!!
Hopefully nf call
Malita the thing. A laboratory should be an ally for the veterinarian, but they even distrust one as if they had not ever been canceled.
It gives the impression that there was a lot of disorder and bad communication.
Serious communication is vital.
Terrible service. They do not answer phones (4 different), WhatsApp, emails. The exam is paid, sent to 3 different Vetlab emails (which they delivered themselves) and is still "pending payment". New emails are sent with photos of the payment and the days go by without a solution . I still have no results, nor a response via phone or an email response. BEFORE Alejandro Flores as technical director of the laboratory acted very well Currently the performance of the laboratory is depressing. Sorry you are the only ones taking these 2 exams at stgo.