About
Location :
Added by Jopie, at 26 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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12 May 2018
Muy buena atención grato ambiente con estacionamiento interior .. buena oferta gastronómica
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24 April 2018
Espacio acogedor, con una atención amable. Posee un restaurante de muy buena calidad, con una atractiva carta. Ubicado en pleno centro de la ciudad, a media cuadra de la plaza de armas, bancos y servicios públicos.
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14 March 2018
Es la mejor alternativa hotelera que existe en la ciudad de Victoria. Además cuanta con sala de reuniones y restaurante. A la hora de almuerzo ofrece un menú bastante completo por 7000 pesos con platos bien preparados. El ambiente es agradable.
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01 March 2018
The parking in the back is an open gravel lot with no markers, which is fine, but because they don't monitor it or assist guests, so that parking is done decent enough that each guest has space to park, it is very difficult to find adequate space to park, let alone room to unload and unload luggage.
After unloading luggage and going to check in, the hotel did not have our rooms ready when we arrived, despite having reservations well in advance, and also arriving later which gave them even more time upfront. The wait wasn't like 5 or 10 minutes. It was at least an hour, and we were not the only ones with this problem. There were several guests that were all there, camped out in the lobby waiting, with their luggage as well, and it was standing room only while everyone waited on staff to get rooms ready despite being well after normal check in time.
However, despite these hassles, they are nothing compared to the air conditioner situation. The weather was very hot (hot enough to start sweating while sitting still, and even AFTER a cold shower). We tried to get the air conditioner running, it would fire up, but would not produce air any colder than room temperature, it also did not have enough airflow to even match the smallest personal desk fan. The fan speed adjuster would not change the speed no matter how high you turned it. It was the same as if it were on low. Then, there was the temperature controls, which also did not change no matter the setting. It was beyond ridiculous and pathetic. I got management to look at it, but they did nothing, and didn't even try to defend their air conditioner problem.
We were a large family group, and had two other rooms, with the exact same size and model air conditioners. These were large and very capable class of air conditioners, but when I realized that all had the exact same behavior, I realized there was no mistake or doubt, that the hotel had intentionally recalibrated the air conditioners so that they would blow very little air, and also so that the air would not be cold, all so that they cut costs, yet have customers still pay rates for air conditioned rooms. This is an absolute disgrace, and the hotel should be aahamed of themselves for cheating their customers. It made trying to sleep there very difficult and was a miserable customer experience. Fortunately, we only needed to stay there 1 night.
The hotel had decent rooms otherwise, and the staff were nice. Although the service of the restaurant downstairs was painfully slow, the food was good. (These are the only reasons it gets 2 stars instead of 1.)response / report this review -
14 February 2018
Buen lugar!. Buen descanso. El desayuno bueno pero puede ser mejor. El almuerzo y cena excelente. Habitación limpia y segura.
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21 January 2018
Very nice place with frienly attention and cheaper than Temuco.
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07 October 2017
Rica comida! Bien preparada y gourmet
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27 September 2017
Great hotel and lovely views
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24 September 2017
Nunca me he alojado. Pero el restaurant es espectacular su carta de filetes y lomo. 100%recomendable. Los almuerzos diarios son ricos, y abundantes, esto ultimo.no es muy bueno, porque como es rico uno se come todo y queda con el ombligo puntudo ajajajaj
No cuenta con repostería todo el tiemporesponse / report this review -
13 July 2017
Muy rico todo, buena atención y calentito!
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26 April 2017
Excelente atención, dormitorios cómodos, amplios, bien aseado, amplios comedores rico y abundante desayuno, valor accequible.
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27 March 2017
Agradable lugar.Y muy bueno
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19 March 2017
Todo bien
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12 January 2017
Buena atencion y lo mejor el menu
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02 January 2017
Buena comida
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