After waiting outside for 15 minutes the experience and help in the shop was 5 star. Problem solved
Very kind and helpful staff
Always a pleasure to visit due to the wonderful customer service
Great and fast services!👍
Long wait times, complicated procedures (like the interior decor of the store) and then unsatisfactory services. When - not if - something goes wrong, you cannot call, you need to go there again and wait and watch how four reps service two customers.
And they store your picture to recognise (I should say remember) you when after 30 minutes you are greeted.
The staff is very friendly though and makes up for much of the trouble of Swisscom.