Great hotel in a superb central location next to the station. The staff were all really friendly and helpful, especially in the restaurants. If you're travelling with a bigger family, the suits are really worth the extra money. I know it's Gstaad, I know it's Switzerland but I still thought the rates were a little expensive.
Super staff!
I liked the hotel very much with the kind staff in
The service was perfect, very kind and helpful! The terrasse is wonderful and event if there is sun it's not too hot!
Service très bien
We stayed 3 nights. Rooms are nice. Gstaad is wonderful. But rooms were so overheated that we couldnt sleep (opening windows didn't help: hotel is directly at station & noise from tourist & trucks all night). Worst experience though was service from certain staff member: unfriendly & really rude (but also had lovelely staff - still think that all staff should be friendly and respectful). Would strongly not recommend a stayover in this hotel for any family traveling to gstaad.
Wunderbares Hotel mit absolutem top Preis-/Leistungsverhältnis. Grosszügige, einfach aber schön eingerichtete Zimmer und mehre Top-Restaurants unter einem Dach. Die ganze Crew ist super freundlich und extrem hilfsbereit. So macht Kurzurlaub spass.
Sehr gutes essen
Unangenehme Erfahrung, das Essen ist nicht gut, auch nicht gut Service-Haltung
Empfohlen nicht mit Kinder gehen, weil wenn das Kind weint, dann wird die Mitarbeitern darüber klagen kann.
不太友好的服务。食物也不尽如人意。非常不愉快的经历。带了一个一岁大的孩子有点哭闹,家长已经尽力在哄了,居然还有服务员来抱怨。所谓的肉肠+洋葱汁,不但汁要4元一份,而且味道相当难吃。
Unpleasant experience, the food is not good, not good servic attitude.
Recommended not to bring children to go, because if the child crying, the staff will be complain.