Had a single person room which is quite small but big enough. Room was clean and everything was functioning the way it should. The room could use some paint and maintenance to make it look fresh. The bed was very good. Breakfast was great as well. Very friendly and helpful staff.
There is no air conditioning here. Hotel is on its way down quality wise.
Friendly staff, great location, good facilities and breakfast, but very dated rooms
I've never had a bad stay here. The staff are very friendly and accommodating. The view from the rooms on the back side of the building are tremendous. I've stayed here for business many times over the past 5 years and look forward to many more.
We arrived at the hotel and everything went pretty fast.. We got the 2cards but only one of them was working and we had to get them reactivated every single day.
Funny thing is that we could ask any staff member to reactivate the card and when It was a new person that never saw our faces before he did it without asking any question or ID. Totally unsafe.
We asked to get synthetic pillows by email prior our arrival and we didn't get them. We asked the following day in the morning at the reception and still nothing.. I finally went down to the reception with the pillow and I've been told to go get them myself in a different unoccupied room. He literally made a room access card gave it to me and told me to go
What kind of service is this?
We forgot to mention that the room temperature was horrible (hotter inside than outside) but we got at least a micro fan (as big as an open hand) to blow the hot air around.
The bedding was horrible starting from the bed sheets that fit the bet width at it's perfect centimeter (don't even think about extra duvet to share) and finishing with a mattress that is as hard as rock you'll end up with back pain and you'll wake up every time your partner moves as the bed was 140cm width
The hotel's room itself is old looking not as advertised on the website. It is an overpriced hotel (we've been to other places in Fribourg cheaper and who had a way better quality of bedding and services)
It's not even really clean as the head shower has to me. Never been washed (check out the pictures)
And by night you'll have to deal with all the party people in front of the hotel showing up with their car (the neighborhood is not making you feel safe by night)
To finish on a positive note I would say that the 2 good thing about this hotel (that I will never visit again) are :
The hair dryer is above standard expectations
The location.
The hotel organises afterwork during the summer. The place is calm and cosy.
big room. clean and good view.
Ok hotel, not great but OK.
Room was very large compared to similarly priced places in the US. Only real complaint would be the the toilet was leaking into the tank. This caused a constant sound of refilling which was annoying to listen to. I believe the is a free breakfast, but I never partook. No pool, spa or gym.
Very good hotel at very good price!
Horrid