About
Location :
Added by Jopie, at 28 August 2016
Opening Hours
- Monday 9:00 AM – 12:00 PM, 1:30 – 6:30 PM
- Tuesday 9:00 AM – 12:00 PM, 1:30 – 6:30 PM
- Wednesday 9:00 AM – 12:00 PM, 1:30 – 6:30 PM
- Thursday 9:00 AM – 12:00 PM, 1:30 – 6:30 PM
- Friday 9:00 AM – 12:00 PM, 1:30 – 6:30 PM
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10 Reviews
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30 September 2017
Its been 2 weeks since I made an order of items that were in stock. So far only 1 item has arrived-after chasing repeatedly. I've lost hope with this company. How I wish I'd seen these terrible reviews beforehand, I would have stayed clear! Really unfair what you are putting parents, especially first time parents through. Many of the items people order they need quickly for their newborn. You are depriving children of essential items due to your incompetence and disrespect.
I urge anyone even thinking about ordering from this company, DONT. So much unnecessary aggravation has been caused because I wasted my time and money on this place.
Lucky I paid with credit card so I can do a reverse charge at least!!response / report this review -
29 September 2017
DO YOURSELF A FAVOUR AND AVOID THIS PLACE! Absolutely shocking service received, I honestly don't know how this company is still in business. I've been waiting 10 days for items I ordered online. After chasing numerous ignored emails and multiple phonecalls, I am still no closer to getting my items. Why state 1-2 day delivery and not even come close to achieving that? If you'd just been honest and said I'd have to wait 1week, 2 weeks etc I could have dealt with that but it's the constant lying that is so frustrating. I've been promised my order would arrive the next day multiple times and.nothing!
What a disservice you have done to parents and children with your shambolic company. You should be ashamed!!response / report this review -
11 July 2017
After several useless discussions for more than one month, the client service is finally able to send me the products ordered.
I'm a disappointed it took so long to get a proper reaction from them, but it seems to be finally on its way (finally got only 3 out of 7 products ordered with a discount, although initially only one item was not available at order time).
It's a shame because the product range of this site is really interesting and the prices are competitive.
Another interesting fact is their motivation was more to have me improve the mark given on Google than making me happy with my orderresponse / report this review -
16 June 2017
I've ordered something from here, but there was a problem with the bank so they received the money later and that caused a delay in shipping. They explained the problem to me an d I appreciated it. My suggestion is to use the credit card for your payment.
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09 June 2017
Great products, great prices. Delivery from the webshop is sometimes slow.
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03 April 2017
Horrible experience. No shipments, no answers, call center is not answering as well. Payments made. Never ever.
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21 January 2017
Purchase 2 items on sales, hence I suppose they were available in stock.
They were supposed to arrive in 1-2 days within Switzerland and I have received the goods on the morning of the 3rd day, pretty good!
Not 5 stars as I had to chase a little calling their customer service as at the end of the 2nd day the goods were not shipped yet.response / report this review -
30 November 2016
The worst shopping experience i've ever had. Placed an order more than 1 month ago and I still haven't received it. Nobody is replying to my emails, there is no customer service whatsoever, no tracking number to see if they even shipped the goods or when will they arrive. When after weeks of trying to contacting them finally someone got back to me, they told me that the items I ordered are not in their stock!!! Horrible website, i WOULD NOT recommend it to anyone. Very disappointed and sorry i placed an order with them. Beware
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15 October 2016
We ordered online and the product was marked as available in about one week. More than 3 weeks later it's still not here. I called after two weeks and they promised it would be there the following week. Didn't arrive. Called again and they said the next day. Still not there. Called again and they said again the next day. And again nothing!
They are absolutely clueless in terms of inventory management and tracking orders. They literally told us that the availability per the is not accurate. For a primarily web-based business this is shocking. Never ordering here again.response / report this review -
04 September 2016
Expensive and unfriendly service. I called a day before to ask if they had certain strollers and they said yes. Accused us of lying when after driving for an hour we only got to try half of the models we were looking for.
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